Ahmed, Md Shakil

Dahal, Keshav

Gilardi, Marco

English

In today’s business environment, choosing the required business intelligence (BI) tools are important to support SMEs recovery. The COVID-19 pandemic has changed businesses to focus on better digitization, not only in their day-to-day business activities, but also in effective use of BI tools for decision making that account for the changes in the business environment. For SMEs’ recovery, it is important that a certain amount of budget is dedicated to afford information technology innovation that supports growth. In this paper, we propose a strategy based on the simple multi-attribute rating technique (SMART) to help directors and managers of SMEs for selecting the optimum business intelligence tool

Research Repository and Portal - University of the West of Scotland

SMART decision analysis for choosing optimum business intelligence tool for SMEs

https://myresearchspace.uws.ac.uk/ws/files/23815755/2021_05_30_Ahmed_et_al_SMART_accepted.pdf

SMART decision analysis for choosing optimum business intelligence tool for SMEs

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Research Repository and Portal - University of the West of Scotland