The challenges facing the metered taxis industry in South Africa : a case study of Durban Metropolitan City

Abstract

Metered taxis have become an integral part in transportation system around the world. An effective metered taxi industry will bring about investment and tourist confidence as they normally rely on this mode of transport when they arrive in a country. As a tourist and investment destination country, more attention should be given to the metered taxi industry if the country wants to bring tourist and investors into the country to enhance its economic growth. However, the metered taxi industry is facing a lot of challenges that seem to be neglected by the authorities concerned hence drivers have lost faith in the concerned authorities. Operational costs of the metered taxi are surging thereby preventing drivers from getting profit at the end of the day and therefore threatening the sustainability of the industry as more people are forced out of the metered taxi industry to look for other lucrative jobs elsewhere