This doctoral thesis represents an investigation into financial fraud in online banking
and card payment systems in the UK and China, involving network security, online
financial transactions, internet fraud, card payment systems and individuals’
perception of and behaviours towards electronic environments. In contrast to previous
studies, the research questions were tackled by survey questionnaires both in the UK
and China, with a particular interest in fraud and attempted fraud.
The main findings from the UK respondents were that those with higher IT skill and
younger respondents are more likely to be defrauded on the internet. Certain types of
online activities are associated with higher risks of fraud, these being internet banking;
online shopping and media downloading. Furthermore, four predictors (internet
banking, online education services, downloading media and length of debit card usage)
provided significant effects in the logistic regression model to explain fraud
occurrence in the UK.
Based on the data collected in China, younger respondents were more likely to have
higher general IT skill and higher educational qualifications. However, online
shopping was the only online activity which was significantly correlated to fraud
occurrence. Finally, two predictors (frequency of usage of online shopping and
number of debit cards) were selected in the logistic regression model to explain fraud
occurrence in China
