This paper presents the evolution of the national rural water service monitoring system in Ghana. In
2015, this system has been used to collect, process and analyse monitoring data from all water facilities,
service providers and service authorities in six of Ghana’s ten regions. This has confirmed the earlier
findings from three pilot districts regarding the low level of compliance of water services with norms and
standards and low level of performance of service providers and authorities. So far, these monitoring
findings have informed evidence-based dialogue on improving water service delivery and triggered
remedial actions to provide renewed access to over 15,000 water users through collaborative
partnerships by the District Assemblies and development partners
