To better understand healthcare use for diarrhoea and dysentery in Nha
Trang, Viet Nam, qualitative interviews with community residents and
dysentery case studies were conducted. Findings were supplemented by a
quantitative survey which asked respondents which healthcare provider
their household members would use for diarrhoea or dysentery. A clear
pattern of healthcare-seeking behaviours among 433 respondents emerged.
More than half of the respondents self-treated initially. Medication
for initial treatment was purchased from a pharmacy or with medication
stored at home. Traditional home treatments were also widely used. If
no improvement occurred or the symptoms were perceived to be severe,
individuals would visit a healthcare facility. Private medical
practitioners are playing a steadily increasing role in the Vietnamese
healthcare system. Less than a quarter of diarrhoea patients initially
used government healthcare providers at commune health centres,
polyclinics, and hospitals, which are the only sources of data for
routine public-health statistics. Given these healthcare-use patterns,
reported rates could significantly underestimate the real disease
burden of dysentery and diarrhoea