Today's, companies have increasingly been faced with many pressures related to competition and competitiveness. Understanding and influencing these changes requires effective management of human knowledge, including decision-making. This paper examines an experience of implementing knowledge management within organizations. We propose an approach based on E-Learning and its components to establish an organizational memory of documents, processes and Decision-making knowledge. We have been particularly interested in training in decision-making and we have accompanied the entity studied in a process of explicitation of knowledge and conduct of the change
