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An Ahp Framework For Prioritizing Customer Requirements In Qfd: An Industrialized Housing Application
Authors
Robert L. Armacost
Paul J. Componation
Michael A. Mullens
Publication date
1 January 1994
Publisher
'Information Bulletin on Variable Stars (IBVS)'
Abstract
Construction of housing in the United States is highly decentralized. There is an increasing use of manufactured components and modules constructed off-site at a manufacturing facility and assembled at the building site. However, there has been little use of modem manufacturing processes and controls. In an effort to develop energy efficient, affordable industrialized housing, a total engineering design approach is needed. This study uses a concurrent engineering approach to examine the production of an essential component in industrialized housing, a manufactured exterior structural wall panel. In particular, we apply Quality Function Deployment to fully integrate the customer\u27s requirements. This paper focuses on the identification and prioritization of those customer requirements. We integrate the Analytic Hierarchy process with QFD to establish a framework for prioritizing customer requirements. © 1994 Taylor & Francis Group, LLC
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Last time updated on 19/07/2022