This research has been carried out with the aim of knowing how the process
of requesting ship goods and what are the obstacles faced during the process of
requesting and shipping goods for ships, this final project research was carried out at
PT. Tirta Permai Bahari Dumai Branch starting from February to July 2022. The
method used by the author in finding the problem is the method of observation,
interviews and documentation with employees and directly observing the process in
the company, the results of this study indicate that delays in the delivery process of
necessities ships can be overcome by using time efficiency methods and those who
handle the delivery of goods must be more responsive so that obstacles that occur
such as the fulfillment time of goods are too long, responsive agents and purcashing
performance can be overcome during the request process and delivery of ship needs
