This paper presents the capability of tractor operators in performing repair and maintenance of small tractors, the
availability of service and repair facilities at the farm level, and the manner of the operators in maintaining their
tractors. Data are based on field visits and interviews with 65 tractor operators from 6 villages collected in three regencies of Riau Province. The results show that most operators lack the technical skill to service and repair tractors due to insufficient training, specific education, and work experience. Inadequate repair and maintenance
facilities, such as workshops, mechanics, and spare part depots cause delays in repair work and raise the price of
spare parts in the survey areas. Farmers do not keep accurate service records and most of them disregard proper
maintenance and service of their tractors, such as changing engine oil without following the manufacturer’s
recommendations. Provincial governments should provide training facilities and a program to improve the
technical knowledge and skills of the operators and local mechanics. Repair and maintenance facilities should be
established in village areas to guarantee timely repair in case of breakdowns and to make spare parts available at
low price. The operators should keep service records accurately and adhere to maintenance and service schedules
according to the manufacturer’s instructions. They should also be encouraged to properly service and maintain
their tractors