USE OF ANONYMITY AND RANDOM SELECTION WITHIN A GROUP CHAT TO FACILITATE GROUP DISCUSSIONS

Abstract

Corporations often seek honest feedback from their employees for different issues, such as changes to benefits, policies, strategies, product designs, etc. However, there are a number of factors that typically prevent employees from providing such feedback—fear of consequences. Many times, processes that are marketed as anonymous may not be totally anonymous such that when employees provide purported anonymous feedback, such feedback may not be completely anonymous and can cause employees to lose face with management or senior technical leaders, which can harm their careers. Open group dialog has demonstrated superior results to problems compared to individual inputs. Presented herein is an anonymous, representative group chat capability that can be utilized by corporations to facilitate employee discussions while removing factors that often prevent employees from honest participation in traditional settings

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