Access Services Beyond the Library: Building Relationships to Improve User Services and Expand the Library’s Footprint on Campus

Abstract

Presented at the 2015 Access Services Conference, Georgia Tech Global Learning Center and the Georgia Tech Hotel and Conference Center, November 11-13, 2015, Atlanta, Georgia.Joey Fones has been the Technology Services Coordinator--an access services unit specializing in technology lending, resources, and services-- at the AU Library since 2012, and previously held similar positions with the Georgia Tech Library and the George Washington University Library. Joey has his MLIS from Florida State University.Rob Kelshian has been with the University Library since 1999. As the Director of the Access Services Division, he oversees Circulation Services, Course Reserves, Technology Services, Interlibrary Services, and Media Services. Rob has served in various roles within both the Washington Research Libraries Consortium and the University Library including a stint overseeing Technical Services which includes Acquisitions, E-Resources, and Cataloging.This presentation will explore efforts to build community partnerships that have allowed the AU Library to improve communications, marketing/outreach, and bring in new resources to benefit our users and increase the library's visibility

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