ERP systems, representing a software solution designed and created to cover the entire activity of the enterprise, can be defined as highly complex systems. This makes their implementation an even more complex process, requiring in-depth knowledge of the business processes in the company and its various departments, as well as the ERP system, with its capabilities and limitations. The implementation of such a software solution, no matter who the implementer is and in which enterprise it is implemented, is a complex and time-consuming project. And its successful finalization depends to a large extent on the knowledge of the implementation processes and the critical factors for success
