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Ecosystem transformation for digital servitization : A systematic review, integrative framework, and future research agenda
Authors
Milad Kolagar
Vinit Parida
David Sjödin
Publication date
1 January 2022
Publisher
'Elsevier BV'
Doi
Cite
Abstract
Manufacturing firms are increasingly seeking to capture the potential of digitalization by transforming towards digital servitization. Yet, most manufacturers struggle to realize the value through digital servitization because it requires a sustained focus on forming ecosystem partnerships. Digital servitization research has long recognized the importance of ecosystem tranformation but much of the existing discussion on this interlink is fragmented and understudied. Therefore, this study’s purpose is to investigate how manufacturing firms engaged in digital servitization transform their ecosystems. To this end, we have examined the triggers, firm-level enablers, ecosystem phases and activities, and effects of ecosystem transformation in digital servitization. We provide a comprehensive review of the phases of ecosystem transformation including ecosystem formation, orchestration, and expansion as well as their associated activities. These findings have been consolidated into an integrative framework for ecosystem transformation and, based on this analysis, suggestions for future research are provided for digital servitization scholars.© 2022 The Authors. Published by Elsevier Inc. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)fi=vertaisarvioitu|en=peerReviewed
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NORA - Norwegian Open Research Archives
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oai:openarchive.usn.no:11250/3...
Last time updated on 24/10/2022
Osuva
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oai:osuva.uwasa.fi:10024/14463
Last time updated on 11/10/2022