University of Zagreb. Faculty of Economics and Business.
Abstract
Kontinuitet poslovanja se definira kao sposobnost organizacije da nastavi isporuku proizvoda ili usluga prema prihvatljivim unaprijed definiranim razinama nakon pojave poremećaja koji remeti redovne poslovne operacije organizacije. Osnovna ideja kontinuiteta poslovanja je zaštita informacija u slučaju nekih većih neočekivanih nezgoda odnosno osiguranje njihove dostupnosti.
Neželjeni događaji poput hakerskih napada, terorizma, prirodnih katastrofa ili pak svakodnevnih ljudskih pogrešaka sve su učestaliji i organizacije su toga sve više svjesne. Svaki prekid poslovnih operacija može organizacijama nanijeti značajne financijske gubitke. U tim ekstremnim uvjetima jedini odgovor je imati spremnu strategiju i plan za kontinuitet poslovanja i oporavak od katastrofe što je i predmet ovog rada. Uz detaljnu razradu procesa upravljanja kontinuitetom poslovanja predstavljena će biti i aplikacijska rješenja koja podupiru neprekidnost poslovanja i omogućuju oporavak poslovnih operacija.Business continuity is defined as corporate capability which exists whenever organizations can continue to deliver their products and services at acceptable predefined levels after disruptive incidents have occurred. The basic idea of business continuity is to protect information in the event of some major unexpected incidents and to ensure their availability. Incidents such as hacking, terrorism, natural disasters, or everyday human errors are becoming more common and organizations are becoming more aware of this. Any disruption in business operations could cause significant financial loss to organizations. That’s why these extreme conditions require prepared strategy and plan for business continuity and disaster recovery, which is the subject of this paper. In addition to a detailed elaboration of the business continuity management process, I will present application solutions that support business continuity and that have tools for restoring and recovering business operations