“How can the functionality of multi-dimensional business databases be extended with
diagnostic capabilities to support managerial decision-making?” This question states
the main research problem addressed in this thesis. Before giving an answer, the question
first requires clarification and delineation. In this chapter, the research question
is placed briefly into context, both regarding academic and business relevance. This
leads to the formulation of three specific research questions. Subsequently, a section
is dedicated to each specific research question. An outline of this thesis concludes the
chapter
