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How Much Compensation Should a Firm Offer for a Flawed Service? : An Examination of Non-Linear Effects of Compensation on Satisfaction
Authors
Katja Gelbrich
Yany Grégoire
Jana Gäthke
Publication date
1 January 2015
Publisher
'Academy of Traumatology'
Abstract
Abstract is not available.
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Publikationsserver der Katholischen Universität Eichstätt-Ingolstadt
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oai:edoc.ku.de:15453
Last time updated on 21/10/2021