Table A3A.1 Summary of Basic Techniques of Standardized Interviewing (adapted from Fowler and Mangione 1990, pp. 35-53)
Table A3A.2 Basic Question Forms (Response Formats

Coombs, Steve M.

Dykema, Jennifer

Holland, Lisa

Hudson, Margaret L.

Schaeffer, Nora Cate

Schultz, Rob K.

English

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University of Nebraska - Lincoln DigitalCommons@University of Nebraska - Lincoln 2019 Workshop: Interviewers and Their Effects from a Total Survey Error Perspective Sociology, Department of 2020 Chapter 3: General Interviewing Techniques: Developing Evidence-Based Practices for Standardized Interviewing Appendix 3 Nora Cate Schaeffer Jennifer Dykema Steve M. Coombs Rob K. Schultz Lisa Holland See next page for additional authors Follow this and additional works at: https://digitalcommons.unl.edu/sociw  Part of the Quantitative, Qualitative, Comparative, and Historical Methodologies Commons This Article is brought to you for free and open access by the Sociology, Department of at DigitalCommons@University of Nebraska - Lincoln. It has been accepted for inclusion in 2019 Workshop: Interviewers and Their Effects from a Total Survey Error Perspective by an authorized administrator of DigitalCommons@University of Nebraska - Lincoln. Authors Nora Cate Schaeffer, Jennifer Dykema, Steve M. Coombs, Rob K. Schultz, Lisa Holland, and Margaret L. Hudson 1  Chapter 3: General Interviewing Techniques: Developing Evidence-Based Practices for Standardized Interviewing Appendix 3    Nora Cate Schaeffer, Jennifer Dykema, Steve M. Coombs, Rob K. Schultz,  Lisa Holland, and Margaret L. Hudson         Full book reference: Olson, K., J. D. Smyth, J. Dykema, A. L. Holbrook, F. Kreuter, B. T. West. 2020. Interviewer Effects from a Total Survey Error Perspective. Boca Raton: CRC Press.  2  Table A3A.1 Summary of Basic Techniques of Standardized Interviewing (adapted from Fowler and Mangione 1990, pp. 35-53)  • Read questions as worded • Probe inadequate answers non-directively • Closed questions: explain that choosing an answer from the list is the way to answer, repeat entire list of categories • Numerical answers: Repeat question, “zero in” with a series of probes that do not suggest an answer (e.g., “Would that be two or more or fewer than two times?” THEN: “Would that be 0, 1, or 2 times”) • Open questions: Repeat question, “How do you mean that?” “Tell me more about that,” “Anything else?” • Don’t know answers: Diagnose source, repeat question if needed, reassure that there are no right or wrong answers if needed • Record answers without discretion • Open factual questions: Write down all information relevant to the question’s objectives • Open opinion questions: Write down the answer verbatim, using no summaries or paraphrases • Closed factual questions: Check off the answer chosen by the respondent, if respondent is uncertain, proceed as with open questions • Closed opinion questions: Check off the answer chosen by the respondent, probe until the respondent chooses an answer, check off a category only if the respondent chooses it • Be interpersonally nonjudgmental about the substance of answers • Do not volunteer personal information or views • Use neutral feedback     3  Table A3A.2 Basic Question Forms (Response Formats) Yes-no: Do you feel you have ever been treated unfairly because of your race or ethnicity?   <1> YES  <2> NO  Selection with Ordered Categories: In general, would you say that your health is excellent, very good, good, fair, or poor?   <1> EXCELLENT  <2> VERY GOOD  <3> GOOD  <4> FAIR  <5> POOR   Discrete Value: During the past week, on about how many days did you have at least one drink of any alcoholic beverage such as beer, wine, a malt beverage, or liquor?  ___ NUMBER OF DAYS (0-7)  Selection with Choice List: Which of these is the most important problem facing this country at present: Food and energy shortages, crime and violence, inflation, unemployment, or decreased trust in government?    <1> FOOD AND ENERGY SHORTAGES    <2> CRIME AND VIOLENCE    <3> INFLATION    <4> UNEMPLOYMENT    <5> DECREASED TRUST IN GOVERNMENT  Open with Interviewer Coding (Field Coded): What is the most important problem facing this country at present? RECORD ANSWER WITHOUT READING CATEGORIES    <1> FOOD AND ENERGY SHORTAGES    <2> CRIME AND VIOLENCE    <3> INFLATION    <4> UNEMPLOYMENT    <5> DECREASED TRUST IN GOVERNMENT    <6> OTHER (VERBATIM) ___________________  Open with Verbatim Recording: What is the most important problem facing this country at present? RECORD ANSWER VERBATIM _____________________________________________________     

Chapter 3: General Interviewing Techniques: Developing Evidence-Based Practices for Standardized Interviewing
Appendix 3

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Chapter 3: General Interviewing Techniques: Developing Evidence-Based Practices for Standardized Interviewing Appendix 3

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