MEPS Workload Balance and Capacity Rationalization

Abstract

Prepared for: U.S. Military Entrance Processing Command (USMEPCOM) 2834 Green Bay Road North Chicago, IL 60064-3091The U.S. Military Entrance Processing Command (USMEPCOM) is charged with screening all applicants for enlistment into the U.S. Armed Forces according to the qualification standards of each of the four services. These applicants are screened and processed at one of 65 Military Entrance Processing Stations (MEPS) distributed throughout the United States, to include Alaska, Hawaii, and Puerto Rico. Archived data exists that describes the daily work each site has experienced in the broad categories such of medical, testing, and processing. The workload between stations can vary widely, as certain sites serve areas with denser populations of applicants. The workload at each station also tends to vary according to time of year, as well as time of month. This workload variability at and between MEPS presents unique challenges for deciding on optimal capacity levels. We develop a short list of candidate locations that exhibit particularly high congestion relative to other MEPS and regions. Namely, 7th Battalion in California and 10th Battalion in Florida each contain several MEPS that rank highly with respect to relative congestion. Another regional area with substantial relative congestion includes MEPS from 4th and 12 Battalions. Finally, individual MEPS such an Minneapolis and Columbus exhibit consistent high relative congestion in the medical technician workflow, while Denver and Montgomery exhibit high congestion in the human resources workflow.U.S. Military Entrance Procession Command (2USMEPCOM) 834 Green Bay Road, North Chicago, IL 60064-3091Approved for public release; distribution is unlimited

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