This intervention study was designed to improve the quality of family planning (FP) services within the Integrated Family Planning and Maternal Health Program of the Pangasinan Population and Family Planning Program in the Philippines. It addresses high unmet need and studies the feasibility of enhancing quality of services by training service providers in fixed clinics and orienting outreach workers on the method of identifying women who have unmet need for FP. Four municipalities were chosen from the 47 municipalities comprising the province of Pangasinan and randomly assigned to experimental and control groups. Four indicators were used to match the chosen municipalities: population size, ratio of married women to population, ratio of FP service providers to population, and ratio of outreach workers to population. As noted in this report, the intervention consisted of training health service providers on counseling to enhance their information-giving capabilities, introducing outreach workers to the unmet need algorithm to identify women with unmet need for FP services, and training supervisors in supportive supervision
