Recent natural and technological disasters have highlighted the need for a regional approach to emergency management. Technological advancements have the potential to increase both the efficiency and effectiveness of emergency planning, response, and recovery, while also supporting a regional approach. However, a number of factors suppress the diffusion of technologies, including varying access to resources and expertise. The purpose of this study is to identify end-user perspectives of barriers that exist associated with the implementation of GIS within emergency management. Comparative analysis of Lauderdale, Shelby, and Tipton Counties in Tennessee and Crittenden County in Arkansas form the basis of this effort. Data were collected from surveys, interviews, After Action Reports, and participant observations within the context of a regional GIS development project. Results reveal perceived benefits and limitations of utilizing GIS in the complex practice of emergency management and lead to recommendations for addressing perceived and actual barriers to implementation
