This research was conducted to analyze the effectiveness of driving license (SIM) services at the Polres in Ternate City. The method is descriptive qualitative by conducting direct interviews with selected informants. The research found p procedure service in the Traffic Police. Ternate City is straightforward. It is because officers who carry out their duties know the standard of service they run. It And the existing operational standards at the Satpas Polres Ternate have been maximal, what meant is the maximum here is that the service here is to the existing operational standards in the regulations at the Traffic Police Office of the Ternate Police
