Recent advances in the Internet of Things (IoT) and the rise of the Internet of Behavior (IoB) have made it possible to develop real-time improved traveler assistance tools for mobile phones, assisted by cloud-based machine learning and using fog computing in between the IoT and the Cloud. Within the Horizon2020-funded mF2C project, an Android app has been developed exploiting the proximity marketing concept and covers the essential path through the airport onto the flight, from the least busy security queue through to the time to walk to the gate, gate changes, and other obstacles that airports tend to entertain travelers with. It gives travelers a chance to discover the facilities of the airport, aided by a recommender system using machine learning that can make recommendations and offer vouchers based on the traveler’s preferences or on similarities to other travelers. The system provides obvious benefits to airport planners, not only people tracking in the shops area, but also aggregated and anonymized view, like heat maps that can highlight bottlenecks in the infrastructure, or suggest situations that require intervention, such as emergencies. With the emergence of the COVID-19 pandemic, the tool could be adapted to help in social distancing to guarantee safety. The use of the fog-to-cloud platform and the fulfillment of all centricity and privacy requirements of the IoB give evidence of the impact of the solution. Doi: 10.28991/HIJ-2021-02-04-01 Full Text: PD
