In May 2007, The Humane Society of the United States launched a for-fee business called Humane Wildlife Servicessm to engage in wildlife control jobs in the Washington, D.C. metro area. We had several purposes in launching this service. First, we felt it necessary to offer a service to customers in our home base area that allowed them to choose a wildlife removal company that did not trap and relocate, or trap and kill, animals. Second, we wished to directly experience and test the operational and conceptual challenges associated with this sort of service. Third, we wished to develop a model that could eventually be shared with others wishing to provide similar services in their communities. This paper describes how this operation works and discusses some of the concepts underlying what we call a “humane” wildlife service
