The actual economic situation is the constant concern for all organizations. To make a company competitive on the market and render a better service to the clients, they use philosophies like lean, which is focus on eliminate the waste and added client value. This project aims to examine this philosophy in the order cycle process in a manufacturing company of components for shoes and the impacts that follow this process. Conducted as part of a case study, which was apply in the Value Stream Mapping to identify the current state of the process and a Survey with the clients of the company to measure the level of satisfaction to the service provided by the company, were developed basis proposals for improvements, as projecting the future with demand cycle. As a result, in a reduction of 55% of time and 97,5% is the distance on manufacturing process; and increase of 139,8% on value addition on demand cycle. These proposals show a good impact in the process order cycle in 15,95% related to the value-added process.
