Business Intelligence’s Contribution to Decision Making Processes – An Empirical

Abstract

The function of information and its management technologies in decision-making processes has undergone constant evolution over time, aligned with the strategic goals of organizations, leading the company to its objectives, united efforts, internal and external measures for its fulfillment. This study aims to identify the contribution of business intelligence in the distribution of information in a strategic way, in decision-making processes within companies. The methodology is presented as a qualitative exploratory research using bibliographic procedures, using a multiple case study strategy, with data collection processes through semi-structured interviews with employees of medium and large companies. size of the state of Rio Grande do Sul, which adopt business intelligence solutions and software in their corporate activity and data analysis is done through content analysis. The research highlights business intelligence as a tool for distributing information strategically in decision-making processes within companies

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