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Users’ Perceived Difficulties and Corresponding Reformulation Strategies in Voice Search

Abstract

We report on users’ perceptions on query input errors and query reformulation strategies in voice search. The perceptions were collected through a controlled experiment. Our results reveal that: 1) users’ faced obstacles during a voice search that can be related to system recognition errors and topic complexity; 2) users naturally develop different strategies while dealing with varying types of words that are problematic for systems to recognize

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