DO PEACEKEEPERS’ SOFT SKILLS MATTER? THE CASE OF EUFOR OPERATION ALTHEA

Abstract

This study aims to determine the role of the soft skills of adaptation, relations with locals, relations with other peacekeepers, stress management and cultural awareness, in accomplishing peacekeeping operations. In accordance with the research method of this study, a survey was conducted in the context of EUFOR Operation Althea, in Bosnia and Herzegovina. The data were collected by means of structured face to- face interviews, with voluntary participation of thirty-two peacekeepers. The collected data were analyzed according to content analysis method and interpreted. Findings indicate significant roles of each of the above-mentioned soft skills