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A social network-based organizational model for improving knowledge management in supply chains
Authors
Jordi Capó i Vicedo
Josep Capó-Vicedo
Josefa Mula
Publication date
1 January 2011
Publisher
'Emerald'
Doi
Cite
Abstract
Purpose: This paper aims to provide a social network-based model for improving knowledge management in multi-level supply chains formed by small and medium-sized enterprises (SMEs). Design/methodology/approach: This approach uses social network analysis techniques to propose and represent a knowledge network for supply chains. Also, an empirical experience from an exploratory case study in the construction sector is presented. Findings: This proposal improves the establishment of inter-organizational relationships into networks to exchange the knowledge among the companies along the supply chain and create specific knowledge by promoting confidence and motivation. Originality/value: This proposed model is useful for academics and practitioners in supply chain management to gain a better understanding of knowledge management processes, particularly for the supply chains formed by SMEs. © Emerald Group Publishing Limited.Capó-Vicedo, J.; Mula, J.; Capó I Vicedo, J. (2011). 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