Fast-Thinking and Slow-Thinking: A Process Approach to Understand Situated Tourist Experiences

Abstract

Situated tourist experiences are encounters among tourists and experience-providers that occur at specific places and times. Such encounters are ordinarily staged by providers to optimize the probability of positive tourist experiences. Interpretive talks, dining experiences, sporting events, theatrical performances, concerts, and museum visits are examples. We propose a process-based, “Situated Tourist Experience ” (STE) framework to describe the flow of tourists ’ immediate conscious experiences during these encounters. Our framework is grounded in interdisciplinary literature on attention, immediate conscious experience, tourism experience, engagement, mindfulness, motivation, emotion, and satisfaction (e.g., Csikszentmihalyi and Csikszentmihaly

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