Extracting Features From Process Variants in Case Management

Abstract

Case Management supports knowledge workers in performing knowledge-intensive processes in a flexible way. An essential ingredient of Case Management are template processes that are modified for a specific case to suit the context of that case. Modifying templates results in many different yet related process variants. However, modifying a template is time consuming and may lead to errors. This paper defines an approach to extract fragments, called features, from artifact-centric process variants in case management. By composing the extracted features, the input variants and other process variants can be derived. This way, complex artifact-centric process variants can be designed more efficiently and their quality improves, since well-known modifications are applied