학위논문 (석사) -- 서울대학교 대학원 : 행정대학원 글로벌행정전공, 2020. 8. 권일웅.Given that there are several attributes relating to the goal setting and planning process, the researcher identified a need to investigate the relationship of these attributes to organizational performance and understand which among these can influence organizational performance better. The study also tried to assess if the performance management system is working as an effective tool in facilitating strategic alignment of goals within the organization and in improving organizational performance.
The study found that the use of goal setting in performance appraisal, organizational facilitation of goal achievement, and goal clarity have relatively high association with organizational performance. Further, it was also revealed that goal stress has a positive relationship with organizational performance. Additional findings suggested that depending on the measure of organizational performance, different combinations of goal setting and planning attributes exist.목표 설정과 계획수립 과정에 관련된 여러 특성을 고려하면 본 연구자는 이러한 특성들의 관계를 조사하고 이러한 특성들 중 어떤 것이 더 나은 조직 성과에 영향을 미칠 수 있는지를 이해해야 할 필요성을 확인했다. 또한 성과 관리 시스템이 조직 내 목표의 전략적 일관성을 촉진하고 조직 성과를 개선하는데 효과적인 수단으로서 작용하는지 평가하려고 시도하였다.
본 연구는 성과 평가에서 목표 설정의 이용, 목표 달성의 조직적 촉진, 그리고 목표 명료성은 조직 성과와 상대적으로 높은 연관성을 가지고 있다는 것을 발견 하였다. 게다가 또한 목표 스트레스는 조직 성과와 긍정적 관계가 있다는 것을 나타내었다. 추가적 연구 결과는 조직적 성과의 평가에 따라 목표 설정과 계획 속성의 다른 조합들이 존재하는 것을 제안한다.Chapter I: Introduction 1
Chapter II: Literature Review and Hypotheses 4
Organizational Performance 4
Goal Setting and Planning and Organizational Performance 7
1 Supervisor Support and Organizational Performance 12
2 Goal Stress and Organizational Performance 13
3 Goal Efficacy and Organizational Performance 15
4 Goal Rationale and Organizational Performance 17
5 Use of Goal Setting in Performance Appraisals and Organizational Performance 18
6 Tangible Rewards and Organizational Performance 19
7 Goal Conflict and Organizational Performance 21
8 Organizational Facilitation of Goal Achievement and Organizational Performance 22
9 Dysfunctional Effect of Goals and Organizational Performance 25
10 Goal Clarity and Organizational Performance 26
Quality Performance Management System28
Research Model 31
Chapter III: Methodology 33
Sample Selection 33
Data Collection Procedure 38
Measures 39
Data Analysis 43
Chapter IV: Results 45
Summary Statistics 45
Correlation Matrix 49
Regression Analysis 51
Chapter V: Discussion 60
Practical Implications 69
Summary and Conclusion 71
Limitations and Recommendations for Future Research 74
References 76
Annex (Survey Questionnaire) 85
Abstract in Korean 89Maste
