Національна академія керівних кадрів культури і мистецтв
Abstract
Abstract. The purpose of this study is to determine the opinions and expectations of higher education administrators and students about the crisis and chaos situations management. Research was conducted in 2016-2017 academic year. The study group consisted of 41 people including 10 participants from Gazi, Başkent and Selçuk Universities each and 11 from Ankara University. This study was conducted by semi-structured interview method based on qualitative research approach. In the research, a nine-question form was used by the researcher. Content analysis method was used in data analysis. As a result of the study, it has been revealed that higher education administrators are not effective in crisis management and often intervened after the crisis has emerged and there is no preliminary preparation.Keywords: higher education, administrator, crisis, chaos
