Software engineering whispers: The effect of textual vs. graphical software design descriptions on software design communication

Abstract

Context:\ua0Software\ua0engineering\ua0is a social and collaborative activity. Communicating and sharing knowledge between\ua0software\ua0developers requires much effort. Hence, the quality of\ua0communication\ua0plays an important role in influencing project success. To better understand the\ua0effect\ua0of\ua0communication\ua0on project success, more in-depth empirical studies investigating this phenomenon are needed. Objective: We investigate the\ua0effect\ua0of using a\ua0graphical\ua0versus\ua0textual\ua0design\ua0description\ua0on co-located\ua0software\ua0design\ua0communication. Method: Therefore, we conducted a family of experiments involving a mix of 240\ua0software\ua0engineering\ua0students from four universities. We examined how different\ua0design\ua0representations (i.e.,\ua0graphical\ua0vs.\ua0textual) affect the ability to Explain, Understand, Recall, and Actively Communicate knowledge. Results: We found that the\ua0graphical\ua0design\ua0description\ua0is better than the\ua0textual\ua0in promoting Active Discussion between developers and improving the Recall of\ua0design\ua0details. Furthermore, compared to its unaltered version, a well-organized and motivated\ua0textual\ua0design\ua0description–that is used for the same amount of time–enhances the recall of\ua0design\ua0details and increases the amount of active discussions at the cost of reducing the perceived quality of explaining

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