[Excerpt] The current pandemic is a classic example of a wicked problem that has no immediate solution, is unique, and one which conventional processes fail to tackle. Considering Singapore's proud history as a trading nation it is perhaps sad, and a little ominous, that Robinsons is shuttering its stores forever. Set up in 1858, Robinsons is an iconic department store intimately tied to Singapore's history. But the business world does not dwell on sentimentality and Robinsons joins a long list of well-known retailers that have succumbed to the pressures of Covid-19 worldwide - Debenhams in the UK being another one of them
