Purpose Statement: Patients who are informed and active in their care are more likely to follow recommendations.  Providers play a vital role in accomplishing positive communication with cleft team and families.https://digitalcommons.centracare.com/nursing_posters/1043/thumbnail.jp

McCaffrey, Terri

English

CentraCare Health

CentraCare HealthDigitalCommons@CentraCare HealthNursing Posters Posters and Scholarly Works2015I Heard it through the Grape VineTerri McCaffreyCentraCare Health - St Cloud HospitalFollow this and additional works at: https://digitalcommons.centracare.com/nursing_postersPart of the Other Nursing CommonsThis Book is brought to you for free and open access by the Posters and Scholarly Works at DigitalCommons@CentraCare Health. It has been acceptedfor inclusion in Nursing Posters by an authorized administrator of DigitalCommons@CentraCare Health. For more information, please contactschlepers@centracare.com.Recommended CitationMcCaffrey, Terri, "I Heard it through the Grape Vine" (2015). Nursing Posters. 44.https://digitalcommons.centracare.com/nursing_posters/44Terri D. McCaffrey MA APRN CNS Cleft Center St. Cloud Hospital St. Cloud Minnesota I Heard it through the Grape Vine mccaffreyt@centracare.com  Purpose Statement •Patients who are informed and active in their care are more likely to follow recommendation s •Providers play a vital role in accomplishing positive communication  with cleft team and families  Synthesis of Evidence •“Attachment Style and Emotional Intelligence Factors” vary  between provider and family communication  • Primary domains emerged including personal growth, therapeutic approaches and creation of space  •The Comfort Model is a tool to enhance communication in personal and professional life  Comfort Model for  Communication  COMFORT MODEL:   C- Communicate:  (bear witness, what is                        expected, person centered ) O- Orientation:  (literacy level, vulnerability,                                      pathway of care) M- Mindful Presence:  (empathy, active listening                             non-verbal communication ) F-Family: Indentify family, (recognize family                                  communication patterns)   O-Openings: (communicate despite tension,                              identify barriers ) R-Relating: (embracing Goals of family,              Communication through  patient/family                                         lens  T- Team: (Contribute to interdisciplinary            attachment , distinguish successful                 collaboration )    Practice Change for improved communication  Comfort model: implemented at Cleft Clinic day during post clinic conference with patient and providers.   Comfort Model: implemented when providers discuss patient needs with each other to enhance cohesiveness in the plan of care.  Comfort Model: implemented when communicating with  patient prenatally, at birth, and for ongoing cleft cares  SBAR (situation , background, assessment and response : is a tool used for providers and nursing  staff to communicate  at the bedside in the hospital.    With these changes there has been improved communication between patients and providers. The patients leave cleft clinic more educated and with improved follow through in their care.  There is increased satisfaction between patients, families and the cleft team  References Cjhovhinov HM, McClement SE  “Heatlh Care Provider Communication: an empirical model of therapeutic effectiveness”  Medline May 1, 2013 119 (9);1706-13 Wittenberg-Lyles E, Goldsmith, J, “Defining and Understanding Communication”  Communication in Palliative Care Nursing  Oxford, 2013  p. 11-21 Your name & credentials EBP Project Poster Title Your email here Purpose Statement Font size recommended at 10 Synthesis of Evidence Include bullet points of your  literature findings, include the grading as appropriate • Bullet   Team Members Pre/Post Measures Use this template if you want to emphasizes measurements/outcomes  Include charts, graphs, policies, orders, Epic screen shots – what ever you can do to show your results Your pre and post data should be here  EBP Practice Change 128917101020304050607080901002007 2008 2009 2010Press Ganey Percentile RankYearPatient SatisfactionAnnual Change in Visits & Miles+8%-27%40,00041,00042,00043,00044,00045,00046,00047,0002006 2007 2008 2009 2010Calendar Year# of Visits 0200,000400,000600,000800,0001,000,000# of Miles Drives# of Visits # of Miles DrivenReferences This can be in font size 6.  Template includes APA format as an example provided Forsyth, D. N., Wright, T., Scherb, C., & Gaspar, P.  (2010).  Disseminating evidence-based practice projects: Poster design and evaluation.  Clinical Scholars Review, 3(1), 14-21.    Institution, St. Cloud, Minnesota Your name & credentials Research Study Poster Title Your email here Introduction Font size recommended at 10 Research Problem/ Question  Methodology Include bullet points of your  literature findings, include the grading as appropriate • Bullet   Analysis/Results Include charts, graphs, policies, orders, Epic screen shots – what ever you can do to show your results Your pre and post data should be here  Conclusions/Implications Patient Satisfaction129 171801020304050607080901002007 2008 2009 2010YearPress Ganey Percentile RankAnnual Change in Visits & Miles+8%-27%40,00041,00042,00043,00044,00045,00046,00047,0002006 2007 2008 2009 2010Calendar Year# of Visits 0200,000400,000600,000800,0001,000,000# of Miles Drives# of Visits # of Miles DrivenReferences This can be in font size 6.  Template includes APA format as an example provided Forsyth, D. N., Wright, T., Scherb, C., & Gaspar, P.  (2010).  Disseminating evidence-based practice projects: Poster design and evaluation.  Clinical Scholars Review, 3(1), 14-21.    Acknowledgements/Funding (if appropriate) Institution, St. Cloud, Minnesota Your name & credentials Performance Improvement Poster Title Your email here Plan Identify and analyze the problem Do Identify the solution • Bullet   Team Members Check Gather data and evaluate   Include charts, graphs, policies, orders, Epic screen shots – what ever you can do to show your results Your pre and post data should be here  Act Standardize the solution – systematic changes and training needs for full implementation  Patient Satisfaction129 171801020304050607080901002007 2008 2009 2010YearPress Ganey Percentile RankAnnual Change in Visits & Miles+8%-27%40,00041,00042,00043,00044,00045,00046,00047,0002006 2007 2008 2009 2010Calendar Year# of Visits 0200,000400,000600,000800,0001,000,000# of Miles Drives# of Visits # of Miles DrivenReferences This can be in font size 6.  Template includes APA format as an example provided Forsyth, D. N., Wright, T., Scherb, C., & Gaspar, P.  (2010).  Disseminating evidence-based practice projects: Poster design and evaluation.  Clinical Scholars Review, 3(1), 14-21.   Institution, St. Cloud, Minnesota 

I Heard it through the Grape Vine

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I Heard it through the Grape Vine

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