Introduction. We consider job satisfaction through the prism of the work we do, the working conditions, the relationships with colleagues and superiors, and the opportunity to advance and earn. Nurses make up 50% of the total workforce in the healthcare system and it is beyond question that their number in the system directly affects the quality of nursing care. The most common dissatisfaction at work is insufficient staff, poor working conditions, poor relationship with colleagues and superiors, and impossibility to advance.
Aim. The objectives of the study were to examine the satisfaction of nurses in the job and to assess whether they were considering leaving their current job and how they were assessing their health and working productivity.
Methods. The study involved 155 nurses from three Clinical Hospital Centers in Croatia (Osijek, Rijeka and Zagreb). The study was designed as a cross-sectional study. It started on January 1, and ended on June 30, 2018. The first part refers to the demographic dana of the respondents, while the second part contains questions related to the intention of leaving the present job, self-assessment of health status and working productivity and job satisfaction.
Results. In the answers to job satisfaction claims, the respondents with the bachelor’s and master’s degree in nursing compared to the respondents who completed secondary education, responded with a higher percentage that they were dissatisfied with the working conditions and the possibility of promotion (46.2%). They are dissatisfied with the relationship with their superiors (70%), as well as with the work they do (54%). Respondents at all levels of education are equally satisfied with their relationships with colleagues and with their earnings.
Conclusion. Most of the respondents are satisfied with the relationship with their superiors, colleagues and work, and dissatisfied with the possibility of advancement and salary. Most of them answered that they rarely think about leaving their job, and they assess their health as good and work productivity as normal.Uvod. Zadovoljstvo poslom promatramo kroz prizmu posla koji obavljamo, uvjete rada, odnose s kolegama i nadređenima te mogućnosti napredovanja i zarade. Budući da medicinske sestre čine 50 % radne snage u zdravstvenom sustavu, neupitno je da njihov broj u sustavu direktno utječe na kvalitetu sestrinske skrbi. Kao najčešće nezadovoljstvo na poslu medicinske sestre navode: nedovoljan broj djelatnika, loše uvjete rada, loše odnose s kolegama i nadređenima te nemogućnost napredovanja.
Cilj. Ciljevi istraživanja bili su ispitati zadovoljstvo medicinskih sestara i tehničara poslom i procijeniti razmišljaju li o napuštanju sadašnjeg posla te kako procjenjuju svoje zdravstveno stanje i radnu produktivnost.
Metode. Istraživanje je obuhvatilo 155 medicinskih sestara i tehničara iz tri klinička bolnička centra u Hrvatskoj (Osijek, Rijeka i Zagreb). Istraživanje je bilo ustrojeno kao presječna studija provedena od 1. siječnja do 30. lipnja 2018. Prvi dio odnosi se na demografske podatke ispitanika, dok su u drugom dijelu sadržana pitanja koja se odnose na namjeru napuštanja sadašnjeg posla, samoprocjenu zdravstvenog stanja i radne produktivnosti te zadovoljstva poslom.
Rezultati. Na tvrdnje povezane sa zadovoljstvom poslom ispitanici s VSS-om u odnosu na one sa SSS-om odgovorili su u većem postotku da su nezadovoljni uvjetima u kojima rade i mogućnošću napredovanja (46,2 %). Odnosom sa svojim nadređenima zadovoljno je oko 70 %, a poslom koji obavljaju 54 % ispitanika. Odnosom s kolegama i zaradom približno su podjednako zadovoljni ispitanici svih razina obrazovanja.
Zaključak. Najveći broj ispitanika zadovoljan je odnosom s nadređenima, kolegama i poslom, a nezadovoljan mogućnošću napredovanja i plaćom. Većinom su odgovorili da rijetko i s vremena na vrijeme razmišljaju o napuštanju posla, a svoje zdravlje procjenjuju dobrim i radnu produktivnost uobičajenom
