From IT Design to Workpractice Construction”,

Abstract

ABSTRACT In this paper we describe an approach for information system design that aims at constructing the social reality in which the system is used. Thus, rather than designing the information system in a given context, the design target is the context itself, including the information system. The expertise knowledge of users and information system designers are jointly utilized in co-constructing the context, which is structured as a particular form of workpractice called the activity domain. In the activity domain, coordinating elements of a practice are integrated into a coherent whole. The theory behind the approach -the Activity Domain Theory -originated in the Ericsson telecommunication company where it has been gradually refined over more than a decade by the author. It has profoundly influenced the coordination of the development of the 3 rd generation of mobile systems at Ericsson