A theoretical model for the application of Web 2.0 in e-Government

Government organisations in many countries have started embracing modern technologies such as second generation web (Web 2.0) in an attempt to maximize on the benefits of these technologies as well as keeping up with the current trend. Nevertheless, the advancement and the adoption of these of technologies is in its initial stages in the public sector. Therefore, the research problem is that the literature surrounding the application of Web 2.0 is still highly tentative and exploratory. In particular, there is a lack of research exploring the application of Web 2.0 technologies in the context of local e-Government. This study aims to address this research problem by presenting a comprehensive decision-making tool to aid the effective application of Web 2.0 technologies amongst local government authorities (LGAs). In doing so, resulting in the development of a theoretical model that is underpinned by information systems evaluation criteria and impact factors of Web 2.0 from an internal organizational perspective. By addressing the research problem, this study will make a significant contribution to the normative literature by providing new insights of Web 2.0 technologies within the public sector. This will be of specific relevance to scholars, policy makers, LGAs and practitioners who are interested in the adoption of Web 2.0 technologies in an e-Government context. This paper presents the proposed theoretical model and is largely devoted to an explanation on the development of the model

Application of Web 2.0 technologies in e-government: A United Kingdom case study

Electronic government (e-Government) has endured significant transformation over the last decade and currently, it is making further leaps by incorporating modern technologies such as second generation web (Web 2.0) technologies. However, since the development and use of this kind of technology is still at its early stages in the public sector, research about the use of Web 2.0 in this domain is still highly tentative and lacks theoretical underpinning. This paper reports the preliminary findings of an in-depth case study in the United Kingdom (UK) public sector, which explore the application of Web 2.0 technologies in the local government authority (LGA). The findings elicited from the case study offer an insight into information systems (IS) evaluation criterions and impact factors of Web 2.0 from both a practical setting and an internal organisational perspective. This paper concludes that a combined analysis of the evaluation and impact factors rather than a singular approach would better assist the decision making process that leads to effective application of Web 2.0 technologies. It also highlights the significant impact and perceived effect of adoption of such technologies

SemWeB Semantic Web Browser – Improving Browsing Experience with Semantic and Personalized Information and Hyperlinks

Imagine a Web browser that can understand the context of a Web page and recommends related semantic hyperlinks in any Web domain. In addition, imagine this browser also understands your browsing needs and personalizes information for you. The aim of our research is to achieve this in open Web environment using Semantic Web technologies and adaptive hypermedia techniques. In this paper, we discuss a novel Semantic Web browser, SemWeB, which utilizes linked data for context-based hyperlink recommendation and uses a behavior-based and an ontology-driven user modeling architecture for personalization on Web documents. The aim of this research is to bring the gap between the technology and user needs using Semantic Web technologies in Web browsing

Semantic query languages for knowledge-based web services in a construction context

Since the early 2000s, different frameworks were set up to enable web-based collaboration in building projects. Unfortunately, none of these initiatives was granted a long life. Recently, however, the use of web technologies in the building industry has been gaining momentum again, considered some promising technologies for reaching a more interoperable BIM practice. Specifically, this relates to (1) Linked Data and Semantic Web technologies, and (2) cloud-based applications. In order to combine these into a network of interlinked applications and datastores, an agreed-upon mechanism for automatic communication and data retrieval needs to be used. Apart from the W3C standard SPARQL, often considered too high a threshold for developers to implement, there are some recent GraphQL-based solutions that simplify the querying process and its implementation into web services. In this paper, we review two recent open source technologies based on GraphQL, that enable to query Linked Data on the web: GraphQL-LD and HyperGraphQL

Exploiting tacit knowledge through knowledge management technologies

The purpose of this paper is to examine the contributions and suitability of the available knowledge management (KM) technologies, including the Web 2.0 for exploiting tacit knowledge. It proposes an integrated framework for extracting tacit knowledge in organisations, which includes Web 2.0 technologies, KM tools, organisational learning (OL) and Community of Practice (CoP). It reviews a comprehensive literature covering overview of KM theories, KM technologies and OL and identifies the current state of knowledge relating to tacit knowledge exploitation. The outcomes of the paper indicate that Internet and Web 2.0 technologies have stunning prospects for creating learning communities where tacit knowledge can be extracted from people. The author recommends that organisations should design procedures and embed them in their Web 2.0 collaborative platforms persuading employees to record their ideas and share them with other members. It is also recommended that no idea should be taken for granted in a learning community where tacit knowledge exploitation is pursued. It is envisaged that future research should adopt empirical approach involving Complex Adaptive Model for Tacit Knowledge Exploitation (CAMTaKE) and the Theory of Deferred Action in examining the effectiveness of KM technologies including Web 2.0 tools for tacit knowledge exploitation

DC Proposal: Evaluating trustworthiness of web content using semantic web technologies

Trust plays an important part in people's decision processes for using information. This is especially true on the Web, which has less quality control for publishing information. Untrustworthy data may lead users to make wrong decisions or result in the misunderstanding of concepts. Therefore, it is important for users to have a mechanism for assessing the trustworthiness of the information they consume. Prior research focuses on policy-based and reputation-based trust. It does not take the information itself into account. In this PhD research, we focus on evaluating the trustworthiness of Web content based on available and inferred metadata that can be obtained using Semantic Web technologies. This paper discusses the vision of our PhD work and presents an approach to solve that problem

User interaction and uptake challenges to successfully deploying Semantic Web technologies

The Semantic Web community could benefit greatly from 'eating its own dog food' in order to better understand the challenges and opportunities of a Semantic Web from the user perspective. In this paper we describe the deployment of Semantic Web applications and services at the 3rd European Semantic Web Conference (ESWC2006), before presenting results of an evaluation into how these technologies were experienced by delegates. Based on themes identified in the evaluation we highlight seven user interaction and uptake challenges raised by the conference experience, and discuss how these may generalize to the widespread deployment of Semantic Web technologies