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A Study of Snippet Length and Informativeness: Behaviour, Performance and User Experience

The design and presentation of a Search Engine Results Page (SERP) has been subject to much research. With many contemporary aspects of the SERP now under scrutiny, work still remains in investigating more traditional SERP components, such as the result summary. Prior studies have examined a variety of different aspects of result summaries, but in this paper we investigate the influence of result summary length on search behaviour, performance and user experience. To this end, we designed and conducted a within-subjects experiment using the TREC AQUAINT news collection with 53 participants. Using Kullback-Leibler distance as a measure of information gain, we examined result summaries of different lengths and selected four conditions where the change in information gain was the greatest: (i) title only; (ii) title plus one snippet; (iii) title plus two snippets; and (iv) title plus four snippets. Findings show that participants broadly preferred longer result summaries, as they were perceived to be more informative. However, their performance in terms of correctly identifying relevant documents was similar across all four conditions. Furthermore, while the participants felt that longer summaries were more informative, empirical observations suggest otherwise; while participants were more likely to click on relevant items given longer summaries, they also were more likely to click on non-relevant items. This shows that longer is not necessarily better, though participants perceived that to be the case - and second, they reveal a positive relationship between the length and informativeness of summaries and their attractiveness (i.e. clickthrough rates). These findings show that there are tensions between perception and performance when designing result summaries that need to be taken into account

From Query to Usable Code: An Analysis of Stack Overflow Code Snippets

Enriched by natural language texts, Stack Overflow code snippets are an invaluable code-centric knowledge base of small units of source code. Besides being useful for software developers, these annotated snippets can potentially serve as the basis for automated tools that provide working code solutions to specific natural language queries. With the goal of developing automated tools with the Stack Overflow snippets and surrounding text, this paper investigates the following questions: (1) How usable are the Stack Overflow code snippets? and (2) When using text search engines for matching on the natural language questions and answers around the snippets, what percentage of the top results contain usable code snippets? A total of 3M code snippets are analyzed across four languages: C\#, Java, JavaScript, and Python. Python and JavaScript proved to be the languages for which the most code snippets are usable. Conversely, Java and C\# proved to be the languages with the lowest usability rate. Further qualitative analysis on usable Python snippets shows the characteristics of the answers that solve the original question. Finally, we use Google search to investigate the alignment of usability and the natural language annotations around code snippets, and explore how to make snippets in Stack Overflow an adequate base for future automatic program generation.Comment: 13th IEEE/ACM International Conference on Mining Software Repositories, 11 page