Reverse logistics - a framework

In this paper we define and compare Reverse Logistics definitions. We start by giving an understanding framework of Reverse Logistics: the why-what-how. By this means, we put in context the driving forces for Reverse Logistics, a typology of return reasons, a classification of products, processes and actors. In addition we provide a decision framework for Reverse Logistics and we present it according to long, medium and short term decisions, i.e. strategic-tactic-operational decisions.Framework;Decision-making;Reverse logistics;Theory building

Reverse logistics in the editorial sector: An exploratory study

Nowadays, the Reverse Logistics field is becoming very important. On one hand, laws are imposing companies to be responsible for the contamination made by their products. On the other hand, companies have discovered the profits derived from a good Reverse Logistics process. This paper is the result of the work done by a group of companies from the Spanish Editorial sector to understand and improve their Reverse Logistics process. The paper describes the characteristics of the Reverse Logistics process in this sector and the improvements identified by the “work group”.Reverse logistics, returns, supply chain management, case study, editorial industry

A Framework for Reverse Logistics

Reverse Logistics has been stretching out worldwide, involving all the layers of supply chains in various industry sectors. While some actors in the chain have been forced to take products back, others have pro-actively done so, attracted by the value in used products One way or the other, Reverse Logistics has become a key competence in modern supply chains. In this paper, we present a content analysis of reverse logistics issues. To do so, we propose a content framework focusing on the following questions with respect to reverse logistics: why? what? how?; and, who?, i.e. driving forces and return reasons, what type of products are streaming back, how are they being recovered, and who is executing and managing the various operations. These four basic characteristics are interrelated and their combination determines to a large extent the type of issues arising from the resulting reverse logistics system.supply chain management;reverse logistics;content analysis;theory;framework

THEORETICAL FRAMES FOR DESIGNING REVERSE LOGISTICS PROCESSES

Logistics processes of return flow became more and more important in present business practice. Because of better customer satisfaction, environmental and financial aspects many enterprises deal with reverse logistics performance. The paper is a literature review focused on the design principles of reverse logistics processes Keywords: reverse logistics, designing.reverse logistics, designing

Reverse Logistics as Source of Competitive Advantages and its Relationship with Total Quality Management

This paperwork analyze how Reverse Logistics (RL) provides great benefits like reduction of costs, new opportunities of business and facilitates adaptation to new regulations in the matter of environment, this benefits improves performance of the company and favour their growth. We analyze how companies which have Total Quality Management (TQM) and implanting a Reverse Logistics System (RLS) improve their recovery activities and reusability of materials and products, reduce its costs and improve its enterprise performance.Logistic, Reverse Logistics, Total Quality Management

From e-trash to e-treasure: how value can be created by the new e-business models for reverse logistics

Reverse logistics, that is, all operations related to the reuse of used products, excess inventory and packaging materials, gain increasing attention globally both for their promising financial potentials, the sustainable growth alternative they offer and the environmental positive impact they have. In this paper, we introduce reverse logistics and we explain how the adoption of e-commerce provides new possibilities to existing business models and what are the new e-business models in reverse logistics that have emerged. We compare these three new e-business models, namely, returns aggregators, specialty locators and integrated solution providers on a number of aspects and identify keys for their competitive advantage. Finally, we discuss conceptual and actual opportunities for these e-business models to thrive and advance and present some e-commerce tools that are being developed with the aim to address the distributed, dynamic and knowledge-intensive aspects of applications that contribute to the advancement of e-businesses in the field of reverse logistics.e-commerce;Reverse logistics;e-business models

Reverse logistics

This paper gives an overview of scientific literature that describes and discusses cases of reverse logistics activities in practice. Over sixty case studies are considered. Based on these studies we are able to indicate critical factors for the practice of reverse logistics. In addition we compare practice with theoretical models and point out research opportunities in the field

A Conceptual Framework of Reverse Logistics Impact on Firm Performance

This study aims to examine the reverse logistics factors that impact upon firm performance. We review reverse logistics factors under three research streams: (a) resource-based view of the firm, including: Firm strategy, Operations management, and Customer loyalty (b) relational theory, including: Supply chain efficiency, Supply chain collaboration, and institutional theory, including: Government support and Cultural alignment. We measured firm performance with 5 measures: profitability, cost, innovativeness, perceived competitive advantage, and perceived customer satisfaction. We discuss implications for research, policy and practice

Integrating a web-based system with business processes in closed loop supply chains

Closed Loop Supply Chains include operations for physical collection of end-of-use products, selection based on their configuration and/or condition and decision making for reuse, remanufacturing or recycling. Uncertainty factors regarding the time, place of origin, and status of returns introduce many difficulties in planning these operations. With the aim to minimize such problems, this paper presents an architecture for virtual reverse logistics networks and an implementation for end-of-use PCs. The virtual reverse logistics network for PCs relies on E-commerce and WWW technologies for remote monitoring and benchmarking, instead of physical transportation and inspection. A configuration monitoring and benchmarking agent screens the computer that is about to enter the end-of-use stream and registers the data in the system’s databases. The virtual reverse logistics network regards all incoming PCs as submitted offers. Also, users or agents may explicitly register requests for PCs or modules. Offers are matched to requests with a decision support system to provide recommendations for reuse, remanufacturing or recycling of end-of-use PCs. An electronic marketplace matches requests and offers. The proposed architecture diminishes the uncertainty factors and provides us with an understanding on what is missing and it is likely to have a positive impact to the development of virtual reverse logistics networks for computers and other equipment with embedded logic.business processes;Closed Loop Supply Chains;virtual reverse logistics networks;web-based system

REVERSE LOGISTICS IN GLOBALIZATION ASPECTS

This paper presents issues connected with adaptation of modern solutions of reverse logisticsmanagement in enterprise to the concept of sustainable development promoted by the European Union.Nowadays more and more businesses are looking to grow their reverse logistics capabilities in global market.reverse logistics management, global market.