Streaming Video QoE Modeling and Prediction: A Long Short-Term Memory Approach

HTTP based adaptive video streaming has become a popular choice of streaming due to the reliable transmission and the flexibility offered to adapt to varying network conditions. However, due to rate adaptation in adaptive streaming, the quality of the videos at the client keeps varying with time depending on the end-to-end network conditions. Further, varying network conditions can lead to the video client running out of playback content resulting in rebuffering events. These factors affect the user satisfaction and cause degradation of the user quality of experience (QoE). It is important to quantify the perceptual QoE of the streaming video users and monitor the same in a continuous manner so that the QoE degradation can be minimized. However, the continuous evaluation of QoE is challenging as it is determined by complex dynamic interactions among the QoE influencing factors. Towards this end, we present LSTM-QoE, a recurrent neural network based QoE prediction model using a Long Short-Term Memory (LSTM) network. The LSTM-QoE is a network of cascaded LSTM blocks to capture the nonlinearities and the complex temporal dependencies involved in the time varying QoE. Based on an evaluation over several publicly available continuous QoE databases, we demonstrate that the LSTM-QoE has the capability to model the QoE dynamics effectively. We compare the proposed model with the state-of-the-art QoE prediction models and show that it provides superior performance across these databases. Further, we discuss the state space perspective for the LSTM-QoE and show the efficacy of the state space modeling approaches for QoE prediction

QoE Modelling, Measurement and Prediction: A Review

In mobile computing systems, users can access network services anywhere and anytime using mobile devices such as tablets and smart phones. These devices connect to the Internet via network or telecommunications operators. Users usually have some expectations about the services provided to them by different operators. Users' expectations along with additional factors such as cognitive and behavioural states, cost, and network quality of service (QoS) may determine their quality of experience (QoE). If users are not satisfied with their QoE, they may switch to different providers or may stop using a particular application or service. Thus, QoE measurement and prediction techniques may benefit users in availing personalized services from service providers. On the other hand, it can help service providers to achieve lower user-operator switchover. This paper presents a review of the state-the-art research in the area of QoE modelling, measurement and prediction. In particular, we investigate and discuss the strengths and shortcomings of existing techniques. Finally, we present future research directions for developing novel QoE measurement and prediction technique