Measuring the level of lean readiness of the Hong Kong's manufacturing industry

Increasingly competitive business environments have forced manufacturing organisations to continuously seek improvements in their production processes as an alternative to achieve operational excellence. Lean manufacturing principles and techniques based on the elimination waste have been widely used by manufacturing organisations around the world to drive such improvements. The purpose of this paper is to present an empirical study that evaluates the readiness level of the Hong Kong’s manufacturing industry to provide a foundation for the successful implementation and/or sustainment of lean practices. To conduct this study, the paper adapts an assessment framework developed by Al-Najem et al. [16]. Thus, the lean readiness assessment is based on six quality practices (i.e. planning & control; processes; human resources; customer relations; supplier relations; and top management & leadership) related to lean manufacturing. One research question and three hypotheses were formulated and tested using a combination of inferential statics (i.e. Levene’s test and t-test) and descriptive statistics. Data were collected through a survey questionnaire responded by 9 manufacturing organisations with operations in Hong Kong. The findings suggest that the Hong Kong’s manufacturing organisations surveyed do not currently have a well-developed foundation to implement or sustain lean manufacturing. In particular, these organisations present important opportunities to further develop some quality practices such as processes, planning & control, customer relations, supplier relations, human resources, and top management & leadership. The improvement of these quality practices will ensure, according to Al-Najem et al.’s [16] framework, a more effective implementation and sustainment of lean manufacturing in their operations

ISO 9000 certification benefits reality or myth?

Given the rapid recent growth in ISO 9000 applications and the business performance benefits being claimed for it by National Accreditation Registrars, it is timely to review the research in this area to see if any substantial proof exists for these claims. The paper explores the literature and finds that there is no proven link between quality certification (ISO 9000) and improved business performance. However, it is clear from the research reviewed on business performance factors, that better quality does have a consistent, positive relationship with business performance. Combining these findings leads to the inference that quality certification to ISO 9000 standards is not consistently associated with having a quality assurance system that delivers improved process control, or better quality. We conclude that the National Accreditation Registrars need to reflect on the standards of proof that they currently use to support claims for business performance improvement from the application of the ISO 9000 standards

Quality management system and construction performance

This paper discusses the level of effectiveness of quality principles and quality management system implementation and the relationship with performance of ISO9000 certified Indonesian contractors. It also discusses the statistical relationship between quality management systems (QMSs) and key performance indicators (KPIs) amongst a large sample of Indonesian construction companies. Data collected is from questionnaire surveys involving Quality Managers, Managers, and Project and Site Engineers representing 77 different companies. Results indicate that even though some contractors have not yet effectively implemented an effective QMS, most of the KPIs of respondent companies are still at the level of high performance. The statistical results show that the relationship between variables of ISO9000 QMS principles and contractors’ KPIs is significant. These results suggest that an increment in the implementation level of QMS principles can increase KPIs, however that much effort is still required for Indonesian contractors to fully effectively implement QMS principles and thus substantially improve performance against KPIs

Far Term Noise Reduction Technology Roadmap for a Large Twin-Aisle Tube-And-Wing Subsonic Transport

Interest in unconventional aircraft architectures has steadily increased over the past several decades. However, each of these concepts has several technical challenges to overcome before maturing to the point of commercial acceptance. In the interim, it is important to identify any technologies that will enhance the noise reduction of conventional tube-and-wing aircraft. A technology roadmap with an assumed acoustic technology level of a 2035 entry into service is established for a large twin-aisle, tube-and-wing architecture to identify which technologies provide the most noise reduction. The noise reduction potential of the architecture relative to NASA noise goals is also assessed. The current roadmap estimates only a 30 EPNdB cumulative margin to Stage 4 for this configuration of a tube-and-wing aircraft with engines under the wing. This falls short of reaching even the 2025 Mid Term NASA goal (32 EPNdB) in the Far Term time frame. Specifically, the lack of additional technologies to reduce the aft fan noise and the corresponding installation effects is the key limitation of the noise reduction potential of the aircraft. Under the same acoustic technology assumptions, unconventional architectures are shown to offer an 810 EPNdB benefit from favorable relative placement of the engine when integrated to the airframe

A dynamic systems engineering methodology research study. Phase 2: Evaluating methodologies, tools, and techniques for applicability to NASA's systems projects

A study of NASA's Systems Management Policy (SMP) concluded that the primary methodology being used by the Mission Operations and Data Systems Directorate and its subordinate, the Networks Division, is very effective. Still some unmet needs were identified. This study involved evaluating methodologies, tools, and techniques with the potential for resolving the previously identified deficiencies. Six preselected methodologies being used by other organizations with similar development problems were studied. The study revealed a wide range of significant differences in structure. Each system had some strengths but none will satisfy all of the needs of the Networks Division. Areas for improvement of the methodology being used by the Networks Division are listed with recommendations for specific action

Operations Management Curricula: Literature Review and Analysis

A review and analysis of studies on the interface between Operations Management (OM) academicians and industry practitioners indicate the existence of a persistent gap between what is being taught and what is relevant to practitioners in their daily jobs. The majority of practitioner studies have been directed at upper management levels, yet academia typically educates students for entry level or management trainee (undergraduate) and mid-management (MBA) positions. A recurring finding was that academicians prefer to teach quantitative techniques while practitioners favor qualitative concepts. The OM curricula literature shows some disagreements between academicians concerning subject matter, and a wide variety of teaching opinions. This paper provides an extensive analytical review of OM curricula literature along with their respective authors’ conclusions. From this analysis we suggest a customer-focused business plan to close the gap between industry and academia. This plan can be modified to account for faculty teaching and research interests, local industry requirements and institution specific factors such as class sizes and resources

Supersonic Technology Concept Aeroplanes for Environmental Studies

The International Civil Aviation Organization is considering new environmental standards for future supersonic civil aircraft. NASA is supporting this effort by analyzing several notional, near-term supersonic transports. NASAs performance, noise, and exhaust emission predictions for these transports are being used to inform a larger study that will determine the global environmental and economic impact of adding supersonic aircraft to the fleet beginning this decade. A supersonic business jet with a maximum takeoff gross weight of 55 tonnes is the focus of this paper. A smaller business jet weighing 45 tonnes is also discussed. Both airplanes use supersonic engines derived from a common contemporary commercial subsonic turbofan core. Aircraft performance, airport-vicinity noise, and exhaust emissions are predicted using NASA tools. Also investigated are some of the anticipated behaviors and requirements of these aircraft in the commercial airspace. The sensitivity of noise to system uncertainties is presented and alternative engine studies are discussed