3,972 research outputs found

    Net versus combinatory effects of firm and industry antecedents of sales growth

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    This study examines antecedents of sales growth using a two-step mixed-method approach including analyses of net effects and combinatory effects. Based on a sample of 453 respondents from manufacturing and service firms, this article shows how the combination of structural equation modeling (SEM) and fuzzy set Qualitative Comparative Analysis (fsQCA) provides more detailed insights into the causal patterns of factors to explain sales growth. This article contributes to the extant literature by highlighting fsQCA as a useful method to analyze complex causality (specifically combinatory effects of antecedent conditions) and by discussing options regarding how this approach can be used to complement findings from conventional causal data analysis procedures that analyze net effects

    Revealing Casual Pathways to Sustainable Water Service Delivering Using fsQCA

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    This study aimed to build on theory and practice regarding the combinations of conditions that influence water service sustainability when external partners are involved. The study investigates 26 well projects that have been implemented in developing countries with the assistance of Engineers Without Borders-USA (EWB-USA). Using past literature on sustainable water service delivery in developing communities, emergent coding techniques with project documents, and surveys with EWB-USA team members, this study identifies a set of project conditions to conduct fuzzy-set Qualitative Comparative Analysis (fsQCA). Findings show that the presence of a water committee cannot alone account for project sustainability. Additional conditions, such as technology and construction processes, project governance, and community engagement practices must also be considered for project sustainability. The relationship between construction quality and financial sustainability is also discussed. Overall, the findings from this research contribute to sector theory and reveal distinct pathways towards sustainable water services. These findings informed recommendations for EWB-USA well project implementation and management, and demonstrate the utility of fsQCA as a tool to navigate the complexities of water service delivery by external partners and improve understanding to increase water service sustainability

    Make-or-buy configurational approaches in product-service ecosystems and performance

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    This research examines firm boundary configurations for manufacturers' product-service offerings. We argue that the building of a product-service ecosystem through collaboration with service providers in certain types of business services can increase performance as a result of the superior knowledge-based resources coming from specialized partners. By using fuzzy set qualitative analysis on a sample of 370 multinational manufacturing enterprises (MMNEs), the results reveal that effective servitization is heterogeneous across manufacturing industries and across business service offerings. The findings indicate that most industries achieve their highest performance through collaborations with value-added service providers in two out of three of the service continuum stages (Base and Intermediate services); while keeping the development of Advanced services in-house. The results help to contextualize the best practices for implementing service business models in MMNEs by detailing which service capabilities should be retained in-house and which should be outsourced to specialized partners in various industrial contexts.Peer ReviewedPreprin

    Factors Influencing Revenue Collection for Preventative Maintenance of Community Water Systems: A Fuzzy-Set Qualitative Comparative Analysis

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    This study analyzed combinations of conditions that influence regular payments for water service in resource-limited communities. To do so, the study investigated 16 communities participating in a new preventive maintenance program in the Kamuli District of Uganda under a public–private partnership framework. First, this study identified conditions posited as important for collective payment compliance from a literature review. Then, drawing from data included in a water source report and by conducting semi-structured interviews with households and water user committees (WUC), we identified communities that were compliant with, or suspended from, preventative maintenance service payments. Through qualitative analyses of these data and case knowledge, we identified and characterized conditions that appeared to contribute to these outcomes. Then, we employed fuzzy-set qualitative comparative analysis (fsQCA) to determine the combinations of conditions that led to payment compliance. Overall, the findings from this study reveal distinct pathways of conditions that impact payment compliance and reflect the multifaceted nature of water point sustainability. Practically, the findings identify the processes needed for successful payment compliance, which include a strong WUC with proper support and training, user perceptions that the water quality is high and available in adequate quantities, ongoing support, and a lack of nearby water sources. A comprehensive understanding of the combined factors that lead to payment compliance can improve future preventative maintenance programs, guide the design of water service arrangements, and ultimately increase water service sustainability

    Predictores emocionales y de personalidad que infl uyen en la aparición de las quejas somáticas en niños y en adultos

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    Personality and emotional factors may be contributing to the emergence of somatic complaints. The purpose of this study was to analyse the combined contribution of emotional awareness, moods and personality to somatic complaints in children and adults. Method: Participants were 1,476 children (M= 9.90 years, SD= 1.27, 52.10% girls) and 940 adults (M= 32.30 years, SD= 11.62, 64% women) who were administered self-reports. Analysis was performed using fuzzy qualitative comparative analysis (fsQCA), an analytical technique that enables in-depth analysis of how a series of causal conditions contribute to a given outcome. Results: Emotional awareness, moods and personality account for 59% of high levels of somatic complaints in children and 69% in adults. In both samples, interaction between low levels of emotional awareness, high levels of negative moods and low levels of positive mood, high levels of neuroticism and low levels of the other personality factors appear to lead to high levels of somatic complaints (children: raw coverage = .18, consistency = .95; adults: raw coverage = .15, consistency = .97). Conclusion: A similar contribution of emotional and personality components was found to explain somatic complaints in children and adultsla personalidad y los factores emocionales pueden estar contribuyendo a la aparición de quejas somáticas. El objetivo del estudio fue analizar la contribución combinada de la conciencia emocional, los estados de ánimo y la personalidad, a las quejas somáticas en niños y adultos. Método: los participantes fueron 1.476 niños (M= 9.90 años, DT= 1.27, 52.10% niñas) y 940 adultos (M= 32.30 años, DT= 11.62, 64% mujeres) y completaron auto-informes. Se utilizó fuzzy qualitative comparative analysis (fsQCA), una técnica analítica que permite un análisis en profundidad de cómo una serie de condiciones causales contribuyen a un resultado dado. Resultados: la conciencia emocional, los estados de ánimo y la personalidad explican el 59% de los altos niveles de quejas somáticas en niños y el 69% en adultos. En ambos, la interacción entre bajos niveles de conciencia emocional, altos niveles de estados de ánimo negativos y bajos niveles de estados de ánimo positivos, altos niveles de neuroticismo y bajos niveles de los otros factores de personalidad, parecen conducir a altos niveles de quejas somáticas (niños: raw coverage= .18, consistency= .95; adultos: raw coverage= .15, consistency= .97). Conclusión: se encontró una contribución similar de los componentes emocionales y de personalidad a la explicación de las quejas somáticas en niños y adulto

    Paradoxes and Pitfalls in Using Fuzzy Set QCA: Illustrations from a Critical Review of a Study of Educational Inequality

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    Charles Ragin's crisp set and fuzzy set Qualitative Comparative Analysis (csQCA and fsQCA) are being used by increasing numbers of social scientists interested in combining analytic rigour with case-based approaches. As with all techniques that become available in easy-to-use software packages, there is a danger that QCA will come to be used in a routinised manner, with not enough attention being paid to its particular strengths and weaknesses. Users of fsQCA in particular need to be very aware of particular problems that can arise when fuzzy logic lies behind their analyses. This paper aims to increase its readers' understanding of some of these problems and of some means by which they might be alleviated. We use a critical discussion of a recent paper by Freitag and Schlicht addressing social inequality in education in Germany as our vehicle. After summarising the substantive claims of the paper, we explain some key features of QCA. We subsequently discuss two main issues, (i) limited diversity and the various ways of using counterfactual reasoning to address it, and (ii) the logical paradoxes that can arise when using fsQCA. Making different choices than Freitag and Schlicht do in respect of dealing with these two issues, we undertake some reanalysis of their data, showing that their conclusions must be treated with some caution. We end by drawing some general lessons for users of QCA.Qualitative Comparative Analysis, FsQCA, Educational Inequality, German Educational Policy, Limited Diversity, Counterfactual Reasoning, Necessary and Sufficient Conditions, Case-Based Methods, Small n Methods, Fuzzy Logic

    A configuration study based on performance of nascent ventures : a thesis presented in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Management at Massey University, Palmerston North, New Zealand

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    This research provides explanations for the reasons why one group of entrepreneurs start a venture early, while a second group starts later to create their venture. It also considers what factors contribute to some entrepreneurs quitting the venture early while others quit later. There is a dearth of studies that have explicitly considered the performance for both starting and quitting over time from the same dataset. There are methods limitations when analysing nascent entrepreneurs developing new ventures which are limited by a focus on mainly regression analyses. Research is sparse for uncovering types of new venture by examining similar contexts of new venture performance from a multidimensional view. Data from a sample of nascent entrepreneurs (people in the process of setting up a venture) were analysed over a six-year period. An initial sample of 1135 nascent entrepreneurs was drawn from a US dataset, and then the second, and last years’ interviews were used to assess their progress. There were 690 early starters amongst this group and 248 respondents were later starters. There were 219 respondents who quit their venture early compared to 51 who quit their venture later. The thesis focuses on explaining the relative importance of a variety of factors affecting performance for new ventures by explaining causal relationships beyond the correlation analyses perspectives. These factors are organised in terms of Gartner's (1985) framework of new venture creation. This framework suggests that start-up outcomes depend on the characteristics of the individual(s) starting the venture, the organisation that they create, the environment surrounding the new venture, and the process by which the new venture is started. The research also considers the strategy which is not part of Gartners framework but considered important to understanding performance outcomes for nascent entrepreneurs. The research applies the method fuzzy sets qualitative comparative analysis (fsQCA), (Ragin, 2008) to compare nascent entrepreneurs and explores links between various configurations of attributes known as domains and new venture performance which is a contribution to knowledge on new ventures performance. This is important as the method provides better explanations of the combination of sets necessary to create recipes for performance. The results show for both early and late starters that when high need for achievement is coupled with better access to financial resources, and the absence of external support, then starting a new venture is likely to occur. This suggests that for nascent entrepreneurs, they need to have entrepreneurial personality trait need for achievement which is a trait showing the propensity to be entrepreneurial, or be engaged in entrepreneurial activities and a clear access to financial resources. External support is not as relevant to starting new ventures when financial resources and need for achievement are present. The overall findings for configurations based on early versus late quitters suggest that unlike the later quitters, early quitters were limited in relation to financial resources and external support. The early quitters had a high need for achievement, at least moderate levels of specific human capital, limited external support and limited access to financial resources. In contrast, the late quitters had higher levels of specific human capital, higher levels of entrepreneurial intensity but limited external support which suggests that they were able to quit later because they had other options, such as other ventures or employment available to them. Keywords: new venture performance, qualitative comparative analysis, configurations, asymmetry, new ventures, fsQC

    The added value of multi-value QCA

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    Service Quality and Customer Loyalty in a Post-Crisis Context. Prediction-Oriented Modeling to Enhance the Particular Importance of a Social and Sustainable Approach

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    Research into the influence of service quality on customer loyalty has typically focused on confirming isolated direct causal influences regarding particular dimensions of quality, usually undertaken in the context of positive, firm-customer relations. The present study extends analysis of these factors through a new lens. First, the study was undertaken in a market context following a crisis that has had far-reaching consequences for customers’ relational behaviors. We explore the case of the Spanish banking industry, a sector that accurately reflects these new relational conditions, including a rising demand for more socially responsible banking. Second, we propose a holistic model that combines the effects of four key factors associated with service quality (outcome, personnel, servicescape and social qualities). We also apply an innovative predictive methodological technique using partial least squares (PLS) and qualitative comparative analysis (QCA) that enables us not only to determine the direct causal effects among variables, but also to consider different scenarios in which to predict customer loyalty. The results highlight the role of outcome and social qualities. The novelty of the social qualities factor helps to underscore the importance of social, ethical and sustainable practices to customer loyalty, although personnel and servicescape qualities must also be present to improve the predictive capability of service quality on loyalty
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