How does consumer behaviour change? Examples from energy conservation

A global consumer society is rapidly overshooting ecological limits, there is a dire need to find new ways to change consumer behaviour. Yet history knows few succesful examples of reducing consumption. However, since the 1970s, there is a long legacy of work on energy conservation, which we use to identify three key factors that influence consumer behaviour: consumer awareness, contextual factors and community. Drawing on evidence from a European research project called CHANGING BEHAVIOUR, we discuss where previous efforts to change energy behaviour have succeeded in making a difference. We highlight ways in which sociotechnical systems shaping consumption can be changed and emerging ways in which consumers can join forces to achieve greater power and reach. This analysis has implications for attempts to build a more sustainable consumer society, including, but not limited to, the need to reduce primary energy consumption and greenhouse gas emissions

Consumer behaviour and lifestyle patterns of Hungarian students in view of environmental awareness

The aim of this paper is to describe the consumer behaviour and everyday lifestyle patterns of Hungarian university and college students. The results are gained from an international survey, carried out by the Department of Environmental Economics and Technology at the Corvinus University of Budapest, supported by the Norwegian Financial Mechanism. As background literature, characteristics of the consumer society and the development of sustainable consumption as a concept are interpreted in the paper. The empirical analysis aims to describe the most important clusters of students, based on the factors of their consumer behaviour, environmental activism and pro-environmental everyday habits. Our results identify two extreme clusters which most significantly differ from each other: the environmental activists and the indifferent group. However, a third cluster has the most modest consumer behaviour, namely the group which considers product features, energy consumption and the behaviour of producers. They spend the least on consumer goods. The three other clusters show quite mixed lifestyle patterns

Influence of store attributes on shopping intentions in factory outlet malls

This paper examines the effect of eight types of consumer decision-making styles and shopping behaviour on future shopping intentions at factory outlet malls. Results indicate that six out of eight decision-making styles are positively related of future shopping intentions. Conclusions drawn from the current study's findings and their implications for consumer decision-making and shopping behaviour are discussed

Consumer Information in the food service industry vs. food retailing

In order to define consumer expectations over a traceability and information system for the entire food supply chain, the information behaviour of consumers in the food service industry has been subject to an analysis for the first time. In comparison to consumers in retailing, significant differences appear in information seeking behaviour as well as in the information desired.meat traceability, consumer behaviour, food service industry, Consumer/Household Economics,

Identifying the gap between stated and actual buying behaviour on organic products based on consumer panel data

Evaluating the German demand for organic food in the majority of cases has been done by interviews, which are restricted by massive overestimation of consumers themselves. By using consumer panels, it is possible to survey actual consumer behaviour in combination with consumer attitudes and socio-demographic data and also by additionally requested consumers’ stated buying behaviour. Such methodology enables exposure and quantification of the gap between stated and actual buying frequency. Also the dimension of conventional products bought by mistake, while intending to get organics, can be identified. These results may give considerations for prospective survey design and adjustment of marketing policy

Inertia, Interaction and Clustering in Demand

We present a discrete choice model of consumption that incorporates two empirically validated aspects of consumer behaviour: inertia in consumption and interaction among consumers. We specify the interaction structure as a regular lattice with consumers interacting only with immediate neighbours. We investigate the equilibrium behaviour of the resulting system and show analytically that for a large range of initial conditions clustering in economic behaviour emerges and persists indefinitely. Short-run behaviour of the model is investigated numerically. This exercise indicates that equilibrium properties of the system can predict a short-run behaviour of the model quite accurately.Clustering, Interaction, Habits, Consumer choice

The influence of product value during the process of purchase decision

The success of the organisational actions is ensured by the permanent dialogue that is hold with the consumer in order to know and anticipate his needs and desires, in order to satisfy them better through the offered goods and services. Found in the face of a polyvalent consumer, the marketing specialists of the companies are provoked to find new landmarks in order to understand the mechanisms that guide the behaviour and to highlight the consumers’ profile. Regarding the respect that must be granted to the consumer, this begins with a real knowledge and understanding of the elements that are the basis of his decisions, respectively of the forming of his behaviour. Nowadays consumer is permanently searching for a direction that is not always compatible with the notion of rationality or utility.consumer behaviour, decision, value

Explaining organic food choice on the basis of socio-demographics.A study in Portugal and Germany

Socio-demographic characteristics of consumers may be of interest for marketers for two basic reasons: their appropriateness to segment markets and their influence on consumer behaviour. Success or failure of organic food is mainly determined by the consumer. Consumers from different countries, with different ages or genders may require different product features and show varying preferences and behaviours. Therefore, it can be asked, if, in the present context of food markets, consumers’ socio-demographic characteristics have an impact on consumer behaviour and, consequently, can be used as an effective criteria to segment markets? This is the question addressed on the present paper, through empirical research on organic food products in two different markets – Germany and Portugal. From the study it could be concluded that there are good reasons for preserving socio-demographic or economic variables in food consumer research. In the research reported in this paper, some of these variables proved to be strongly associated with consumer behaviour relating to organic food products, and to be robust segmentation criteria, with the advantage of being easily identifiable, stable and accessible.Organic food products; consumer behaviour; segmentation; socio-demographics.

Consumer behaviour in agricultural direct marketing

Scandals in the food production industry have caused an uncertainty about quality and innocuousness of food for many consumers. This resulted in a strong risk perception of consumers at the point of sale. The direct marketing of products by farmers can be an important way to strengthen consumer confidence. In this contribution, buying behaviour is examined by an observation and a following interview. We develop an econometric model about the number of bought products and the proposition of marketing strategies which can be recommended to farmers involved in direct marketing.Consumer behaviour, direct marketing, observation, econometric model,