Understanding Knowledge Management Systems Continuance: A Decomposed Model

Knowledge management (KM) research has yielded extensive theoretical explanations on the motivations of an individual to share knowledge using various types of face-to-face or virtual communication, each with different sets of influential factors. We propose that by decomposing individual belief into multidimensional belief constructs specific to knowledge contribution and knowledge-seeking contexts, those diverse factors can be consistently related to the antecedents of behavioral intention. Based on information systems (IS) continuance research and extant literature on KM, we formulate the research models for knowledge management systems (KMS) continuance for knowledge-contribution and -seeking behaviors, and test them with empirical data

Antecedents and Consequence of Internet-enabled Supply Chain Integration: An Exploratory

Understanding the antecedents and consequence of Internet-enabled Supply Chain Integration (IeSCI) is an important concern to researchers and practitioners. Although the existing research has identified economic and legitimacy-oriented motives that lead IeSCI, there is a lack of research investigating how these motives are interrelated. In addition, the findings of previous studies on the consequence of IeSCI adoption have been mixed and even controversial. Drawing upon transactional cost economics (TCE) and institutional theory, this study develops a research model on the interrelationships between economic and legitimacy-oriented motives, the IeSCI dimensions, and firm performance. Results from a survey show that the firm’s economic and legitimacy motives have positive effects on the adoption of IeSCI dimensions (i.e., information integration, planning synchronization and operational coordination). Meanwhile, economic and legitimacy motives are significantly interrelated. In addition, information integration and operational coordination can improve firm operational and customer service performance. Contributions and implications of this study are discussed

The Effects of Conceptual and Logical Interfaces On Visual Query Performance of End Users

To the end users, the interface is the system. A better interface not only facilitates end user interaction with the database, it also enables them to formulate queries more efficiently and effectively. Two of the most important user-database interfaces are the conceptual and logical interfaces. With the conceptual interface, the user communicates with the database system in terms of entities, objects and relationships. On the other hand, the current user-database interaction is mainly based on the logical interface where the user expresses the queries in terms of relations and join operations. Because the concepts at the logical interface are abstract and convoluted to ordinary users, many researchers argue that end users will be better off with the conceptual interface. This research will test this claim by comparing the effects of coneeptual and logical interfaces on the visual query performance of end users. The experimental study involves three tests: an initial test, a retention test and a relearning test. This allows us to assess the learning effect over time. The results show that users of the conceptual interface achieve higher accuracy, are more confident in their answers, and spend less time on the queries than users of the logical interface in all three tests

User Motivation to Explore Enterprise System Features: An Exploratory Study of Its Organizational Antecedents and Consequences

To attain the strategic goal of deriving competitive advantage from Enterprise System (ES) adoption, organizations rely on users’ exploration of the system features and eventually integrating the system application tightly with job tasks. Research on how to align users’ interest with the organization’s strategic goal and enhance user motivation to explore ES features is of great significance but lacking. Drawing upon organizational psychology and information systems theories, this paper investigates the organizational mechanisms (i.e., reward system, autonomy job design, and socialization tactics) enhancing user motivation (i.e., extrinsic, intrinsic and normative motivation) to explore ES features, the moderating effect of individual motivational system (prevention focus in particular) on the association between organizational mechanisms and motivation, and how different types of motivation affect cognitive and affective exploration outcomes. Our research model is tested by data collected from individual users through a longitudinal two-wave survey. Theoretical contributions and managerial implication of this study are discussed

Pricing Strategy in Online Retailing Marketplaves of Homogeneous Goods: Should High Reputation Seller Charge More?

There are two conflicting streams of research findings on pricing strategy: one is high reputation sellers should charge price premium, while the other is high reputation sellers should charge relatively low price. Motivated by this confliction, this study examines pricing strategy in online retailing marketplace of homogeneous goods. We conduct an empirical study using data collected from a dominant online retailing marketplace in China. Our research results indicate that, in online retailing marketplace of homogeneous goods, high reputation sellers should charge relatively low price, because the consumers of high reputation sellers are more price sensitive than the consumers of low reputation sellers

Supply Chain Integration and Firm Performance: The Moderating Effects of Organizational Culture

Building on multiple theoretical perspectives, we examine how organizational culture moderates the association of different dimensions of Internet-enabled Supply Chain Integration (i.e., online information sharing and operational coordination) and firm performance (i.e., operational and customer service performance). We test hypotheses using survey data from senior executives in China. Our findings reveal that an internally focused culture negatively moderates the effects of information sharing on both operational and customer service performance. In contrast, an internally focused culture positively moderates the relationships between operational coordination and firm performance. In addition, our findings indicate that an externally focused culture negatively moderates the effects of operational coordination on customer service performance. Theoretical contributions and managerial implications of the study are discussed