Visualizing Case Studies

Case studies contain valuable information about development records. They are, however, usually presented as textual documents. Here we begin an initial design for viewing case study data. A prototype for viewing case study data is created using information visualization techniques for the purpose of testing against existing techniques. The evaluations show that the new design is just as usable as existing techniques, making it suitable for future development. Future work may show our design can accomplish tasks both faster and more efficiently

Collaborative Storyboarding: Artifact-Driven Construction of Shared Understanding

Collaborative storyboarding, with a focus on aggregating designers’ expertise in the storyboarding process, offers the opportunity for a group of designers to make progress toward creating a visual narrative for a new interface or technology, but it requires the designers to work together to explore ideas, differentiate between options, and construct a common solution. Important in collaborative storyboarding is the shared understanding that emerges among the designers and the obstacles they face in establishing that understanding. This paper defines a model for collaborative storyboarding, presents a study that explores group interactions in collaborative storyboarding, and analyzes the interactions using the distributed cognition and common ground theories. Our findings demonstrate that joint interaction and enthusiastic efforts within each phase lead to active information exchanges and shared understanding among the members of the group

Entangled Design Knowledge: Relationships as an Approach to Claims Reuse

As a discipline, human-computer interaction produces creative and innovative designs that could provide a reusable collection of design knowledge on which future efforts could build. It is unfortunate that so much of this knowledge is not fully reused by designers today. To encourage the use of previously identified HCI knowledge, we propose a model of reuse building on Carroll?s notion of claims, design knowledge components that capture the positive and negative psychological effects of design features. We address four challenges associated with reuse in a library of claims, adopted from software engineering?a discipline in which the notion of reuse has been prevalent for quite some time. Building on Krueger?s definition of reuse and his conceptualization of four key aspects?abstraction, selection, specification, and integration?we propose a reuse approach based on incorporating these four aspects into the design process. To abstract, select, specify and integrate claims, we identify claim relationships, descriptions of connections between claims. We portray how claim relationships can be used to aid in identifying claim types, searching for claims, creating new claims, and aggregating claims. By integrating relationships into a claims library, we demonstrate how they can be applied to assist claims reuse and present studies related to each application of the relationships

Spiraling Toward Usability: An Integrated Design Environment and Management System

Decades of innovation in designing usable (and unusable) interfaces have resulted in a plethora of guidelines, usability engineering methods, and other design tools. However, novice developers often have difficulty selecting and utilizing theory-based design tools in a coherent design process. This work introduces an integrated design environment and knowledge management system, LINK-UP. The central design record (CDR) module, provides tools to enable a guided, coherent development process. The CDR aims to prevent breakdowns occurring between design and evaluation phases both within the development team and during design knowledge reuse processes. We report on results from three case studies illustrating novice designers use of LINK-UP. A design knowledge IDE incorporating a CDR can help novice developers craft interfaces in a methodical fashion, while applying, verifying, and producing reusable design knowledge. Although LINK-UP supports a specific design domain, our IDE approach can transfer to other domains