IT DYNAMIC CAPABILITY DEVELOPMENT IN THE CONTEXT OF DATA GENESIS CAPABILITY

Dynamic Capabilities are often considered as the factor justifying the different degrees of success of organizations in turbulent environment. However Dynamic Capability development remains a difficult issue to research, with a paucity of work directly addressing this question, despite its importance. The explanation of the development of Dynamic Capabilities would give organizations the instruments to rationally improve their chance of success and to more likely sustain their competitive advantage. We contribute to the emerging literature on Information Technology (IT) Dynamic Capability development by proposing a research framework grounded in the three sources of Dynamic Capabilities: organizational processes, firm history and firm's assets. Our model takes into consideration also the moderating role played by environmental turbulence on Dynamic Capability development and on process performance. In this contribution we lay the theoretical and methodological groundwork and we foresee the test of the model using Data Genesis (DG) capability as the context. DG is the Dynamic Capability of (1) choosing IT to generate and capture data in digital form, (2) integrating the technology in the appropriate business processes, and (3) managing the digital data so produced.IT capability; Dynamic Capability; capability development; Data Genesis

THE EFFECTS OF COMMUNITIES OF PRACTICE ON THE SUCCESS OF AN EXPERT RECOMMENDING SERVICE

This article presents an explorative study of the impact of Communities of Practice (CoPs) on the success of a certain category of Knowledge Management Systems, hereafter called Expert Recommender Information Systems. They regroup Information Systems that identify and display individuals who have been qualified by the system as experts, and who are in a position to help users solve problems involving a business process breakdown. Rather than focusing on the Expert Recommending Information System itself, the author concentrates on the service it delivers, the Expert Recommending Service (ERS). Using multiple case study research, five different organizations were investigated, essentially in order to identify how CoPs influence the success of their ERS.IS success; Communities of Practice; Expert Recommending Services; Experts

Mobile information systems and organizational control: A Foucauldian approach

Dynamic Capabilities are often considered as the factor justifying the different degrees of success of organizations in turbulent environment. However Dynamic Capability development remains a difficult issue to research, with a paucity of work directly addressing this question, despite its importance. The explanation of the sources of Dynamic Capabilities would give organizations the instruments to rationally improve their chance of success and to more likely sustain their competitive advantage. We contribute to the emerging literature on Information Technology (IT) Dynamic Capability by proposing a research framework grounded in the three sources of Dynamic Capabilities: organizational processes, firm history and firm’s assets. Our model takes into consideration also the moderating role played by environmental turbulence on Dynamic Capability and on process performance. In this contribution we lay the theoretical and methodological groundwork and we foresee the test of the model using Data Genesis (DG) capability as the context. DG is the Dynamic Capability of (1) choosing IT to unobtrusively generate and capture data in digital form, (2) integrating the technology in the appropriate business processes, and (3) managing the digital data so captured

The Effects of Communities of Practice on the Success of an Expert Recommending Service

International audienceThis article presents an explorative study of the impact of Communities of Practice (CoPs) on the success of a certain category of Knowledge Management Systems, hereafter called Expert Recommender Information Systems. They regroup Information Systems that identify and display individuals who have been qualified by the system as experts, and who are in a position to help users solve problems involving a business process breakdown. Rather than focusing on the Expert Recommending Information System itself, the author concentrates on the service it delivers, the Expert Recommending Service (ERS). Using multiple case study research, five different organizations were investigated, essentially in order to identify how CoPs influence the success of their ERS

Digital data, dynamic capability and financial performance: an empirical investigation in the era of Big Data

Firms automatically and continuously capture a high amount of digital data through social media, RFID tags, clickstreams, smart meters, manufacturing sensors, equipment logs, and vehicle tracking systems. However, empirical evidence on the effects of the generation of these digital data on firm performance remains scarce in the Information Systems and Management literature. Therefore, from a dynamic capability perspective, this paper examines whether companies’ ability to leverage digital data, which we call their Digital Data dynamic capability, leads to better financial performance, and whether there are moderating effects on this relationship. In order to achieve these goals, the following research questions are addressed: 1) To what extent do firms that develop Digital Data dynamic capabilities achieve better financial performance? 2) To what extent do organisational and industry-related environmental conditions moderate the relationship between a firm’s Digital Data dynamic capability and financial performance? We empirically test our hypotheses through partial least square modelling using a financial database and a survey of sales managers from 125 firms. We find that the development of Digital Data dynamic capability provides value in terms of firm financial performance and that the moderating effects are influential: under high levels of dynamism and munificence in younger firms, the relationship is stronger. Overall, this study evaluates the potential business value of firm digital data use and addresses a lack of empirical evidence on this issue in the Information Systems literature. We discuss two managerial implications. First, managers should pay more attention to digital data phenomena and to ways of leveraging value creation opportunities. Second, managers must evaluate their environment and organisational characteristics when business opportunities from digital data are taken into account

Affordance Theory in the IS Discipline: a Review and Synthesis of the Literature

International audienc

An Analysis Framework for the Evaluation of Content Management Systems

The content published on the Web never stops growing. It is becoming essential to efficiently manage it. Organizations are increasingly searching for more efficient and feasible ways in which to manage the content of their websites. Content Management Systems offer a solution by facilitating the creation of websites and providing content management. Many organizations are now using Management Content Systems. This increasing interest is apparent in the growing market of such systems and in the updates of existing systems. For an organization, the choice of a Content Management System is not easy, since this is a dynamic market shared among many different publishers. The offer evaluation process requires specific tools. In order to help these organizations in their choice, we have attempted to provide an analysis framework for these applications. This analysis framework designed to help organizations choose their application contributes to the evaluation of these applications. This article puts forward a Content Management software analysis framework and explains its application to a sample of 23 products. The size of this sample allows us to asses the strategic grouping of Content Management Systems. Effectively, the analysis results in the identification of two strategic groups whose main differences lay in the software characteristics and their target markets

Frugal Digitalization: A Systematic Literature Review

There is a massive growth in the use of digital technologies in businesses over these decades. However, most organizations lack the resources necessary for such an investment, particularly in developing countries. This context may be conducive to low-cost digitalization, which we named frugal digitalization. In this line, we conducted a systematic literature review using the PRISMA protocol to determine the scope of frugal digitalization in previous research. This protocol allowed us to include 13 articles. Results showed that some terms in the included articles reflect characteristics of an economic choice, while others are based on digital technology, and some cases emphasized the intersection of terms with economic and digital properties without any recommended theoretical definitions of this phenomenon which we called Frugal digitalization

LEARNING ABOUT AMBIGUOUS TECHNOLOGIES: CONCEPTUALIZATION AND RESEARCH AGENDA

Information Technologies (IT) have gradually transformed into complex digital artefacts with blurred and constantly changing functional boundaries. While this shift offers promising venues that unfold in front of our eyes every day, it also challenges the deeply entrenched knowledge structures on which ordinary users rely to learn about unfamiliar technologies. We propose to take a step back in order to theorize the ambiguous nature of modern IT and to speculate on how users learn to use them. This paper revisits a wide array of management (BYOD, Gamification) and IS design trends (generativity, everyday computing, incompleteness) through the lens of the categorization framework. Our review of the literature on ambiguous products suggests that users exposed to ambiguous technologies may experience a categorization difficulty that disrupts the process of learning how to use them. This difficulty stems from a user’s belief that there are multiple or inconsistent interpretations of why and how to use an IT, as well as a perception that a given IT has some attributes in common with one or several seemingly unrelated ITs. We build on this theorization to propose a research agenda and discuss the expected practical implications of this path of research

Digital Commons and Management towards Sustainability, Equity and Resilience

This Research in Progress paper is a literature review on management activities and processes that take place within the digital commons, through the lenses of three pillars: sustainability, equity and resilience. The aim is to examine previous studies, in order to be able to answer the following question: how can the environmental sustainability, equity and resilience of digital commons be improved? Initial research shows few results on this topic. But, more than answers, this literature review highlights three avenues of research