3 research outputs found
Emotional burnout of employees of medical organizations during the covid-19 pandemic: the state of the problem and solutions
Introduction. During the pandemic of the Coronavirus Disease 2019 (COVIDβ19), medical workers became one of the most affected groups of the population, which requires research on their physical and mental health to develop preventive corrective measures. The aim of the study is to assess the degree of emotional burnout of medical personnel in the conditions of the COVIDβ19 pandemic for the development of preventive and rehabilitation programs. Materials and methods. The study of emotional burnout of medical workers was carried out according to an anonymous online survey based on a specially developed authorβs questionnaire, which included a questionnaire by K. Maslach and S. Jackson, adapted by N. E. Vodopyanova and supplemented with a mathematical model of the V. M. Bekhterev National Medical Research Center for Psychiatry and Neurology. The questionnaire was compiled on the Google Forms. Participation in the online survey was voluntary. The number of respondents was 663 people. Results and discussion. In the course of the study, a high degree of emotional burnout of employees was established. When describing different aspects of emotional burnout, it was noted that awareness of oneβs competence and professionalism suffered more, which indicated a significant reduction in professional competencies. There were also signs of emotional exhaustion, manifested in a feeling of fatigue and lack of emotional resources. The groups with the most unconstructive algorithms for responding to stressful factors in the conditions of the COVIDβ19 pandemic, and, accordingly, with a high risk of emotional burnout, were employees of nonβmedical specialties, female, with up to 5 years of work experience. Conclusion. According to the results of the conducted research, upβtoβdate data on the psychoβemotional state of employees of medical organizations during the COVIDβ19 pandemic were obtained, potential risk groups for the formation of emotional burnout syndrome were identified, requiring primarily specialized psychological assistance and support.ΠΠ²Π΅Π΄Π΅Π½ΠΈΠ΅. Π ΠΏΠ΅ΡΠΈΠΎΠ΄ ΠΏΠ°Π½Π΄Π΅ΠΌΠΈΠΈ ΠΊΠΎΡΠΎΠ½Π°Π²ΠΈΡΡΡΠ½ΠΎΠΈΜ ΠΈΠ½ΡΠ΅ΠΊΡΠΈΠΈ 2019 Π³. (COVIDβ19) ΠΌΠ΅Π΄ΠΈΡΠΈΠ½ΡΠΊΠΈΠ΅ ΡΠ°Π±ΠΎΡΠ½ΠΈΠΊΠΈ ΡΡΠ°Π»ΠΈ ΠΎΠ΄Π½ΠΎΠΈΜ ΠΈΠ· Π½Π°ΠΈΠ±ΠΎΠ»Π΅Π΅ ΠΏΠΎΡΡΡΠ°Π΄Π°Π²ΡΠΈΡ
ΠΊΠ°ΡΠ΅Π³ΠΎΡΠΈΠΈΜ Π½Π°ΡΠ΅Π»Π΅Π½ΠΈΡ, ΡΡΠΎ ΡΡΠ΅Π±ΡΠ΅Ρ ΠΏΡΠΎΠ²Π΅Π΄Π΅Π½ΠΈΡ ΠΈΡΡΠ»Π΅Π΄ΠΎΠ²Π°Π½ΠΈΠΈΜ ΠΏΠΎ ΠΈΠ·ΡΡΠ΅Π½ΠΈΡ ΠΈΡ
ΡΠΈΠ·ΠΈΡΠ΅ΡΠΊΠΎΠ³ΠΎ ΠΈ ΠΌΠ΅Π½ΡΠ°Π»ΡΠ½ΠΎΠ³ΠΎ Π·Π΄ΠΎΡΠΎΠ²ΡΡ Π΄Π»Ρ ΡΠ°Π·ΡΠ°Π±ΠΎΡΠΊΠΈ ΠΏΡΠ΅Π²Π΅Π½ΡΠΈΠ²Π½ΡΡ
ΠΊΠΎΡΡΠ΅ΠΊΡΠΈΠΎΠ½Π½ΡΡ
ΠΌΠ΅ΡΠΎΠΏΡΠΈΡΡΠΈΠΈΜ. Π¦Π΅Π»Ρ ΠΈΡΡΠ»Π΅Π΄ΠΎΠ²Π°Π½ΠΈΡ β ΠΎΡΠ΅Π½ΠΈΡΡ ΡΡΠ΅ΠΏΠ΅Π½Ρ ΡΠΌΠΎΡΠΈΠΎΠ½Π°Π»ΡΠ½ΠΎΠ³ΠΎ Π²ΡΠ³ΠΎΡΠ°Π½ΠΈΡ ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΠΎΠ² ΠΌΠ΅Π΄ΠΈΡΠΈΠ½ΡΠΊΠΈΡ
ΠΎΡΠ³Π°Π½ΠΈΠ·Π°ΡΠΈΠΈΜ Π² ΡΡΠ»ΠΎΠ²ΠΈΡΡ
ΠΏΠ°Π½Π΄Π΅ΠΌΠΈΠΈ COVIDβ19 Π΄Π»Ρ ΡΠ°Π·ΡΠ°Π±ΠΎΡΠΊΠΈ ΠΏΡΠΎΡΠΈΠ»Π°ΠΊΡΠΈΡΠ΅ΡΠΊΠΈΡ
ΠΈ ΡΠ΅Π°Π±ΠΈΠ»ΠΈΡΠ°ΡΠΈΠΎΠ½Π½ΡΡ
ΠΏΡΠΎΠ³ΡΠ°ΠΌΠΌ. ΠΠ°ΡΠ΅ΡΠΈΠ°Π»Ρ ΠΈ ΠΌΠ΅ΡΠΎΠ΄Ρ. ΠΠ·ΡΡΠ΅Π½ΠΈΠ΅ ΡΠΌΠΎΡΠΈΠΎΠ½Π°Π»ΡΠ½ΠΎΠ³ΠΎ Π²ΡΠ³ΠΎΡΠ°Π½ΠΈΡ ΠΌΠ΅Π΄ΠΈΡΠΈΠ½ΡΠΊΠΈΡ
ΡΠ°Π±ΠΎΡΠ½ΠΈΠΊΠΎΠ² ΠΏΡΠΎΠ²Π΅Π΄Π΅Π½ΠΎ ΠΏΠΎ Π΄Π°Π½Π½ΡΠΌ Π°Π½ΠΎΠ½ΠΈΠΌΠ½ΠΎΠ³ΠΎ ΠΎΠ½Π»Π°ΠΈΜΠ½βΠΎΠΏΡΠΎΡΠ° ΠΏΠΎ ΡΠΏΠ΅ΡΠΈΠ°Π»ΡΠ½ΠΎ ΡΠ°Π·ΡΠ°Π±ΠΎΡΠ°Π½Π½ΠΎΠΈΜ Π°Π²ΡΠΎΡΡΠΊΠΎΠΈΜ Π°Π½ΠΊΠ΅ΡΠ΅, Π² ΠΊΠΎΡΠΎΡΡΡ Π²ΡΡΡΠΎΠ΅Π½ ΠΎΠΏΡΠΎΡΠ½ΠΈΠΊ Π. ΠΠ°ΡΠ»Π°Ρ ΠΈ Π‘. ΠΠΆΠ΅ΠΊΡΠΎΠ½, Π°Π΄Π°ΠΏΡΠΈΡΠΎΠ²Π°Π½Π½ΡΠΈΜ Π. Π. ΠΠΎΠ΄ΠΎΠΏΡΡΠ½ΠΎΠ²ΠΎΠΈΜ ΠΈ Π΄ΠΎΠΏΠΎΠ»Π½Π΅Π½Π½ΡΠΈΜ ΠΌΠ°ΡΠ΅ΠΌΠ°ΡΠΈΡΠ΅ΡΠΊΠΎΠΈΜ ΠΌΠΎΠ΄Π΅Π»ΡΡ ΠΠ°ΡΠΈΠΎΠ½Π°Π»ΡΠ½ΠΎΠ³ΠΎ ΠΌΠ΅Π΄ΠΈΡΠΈΠ½ΡΠΊΠΎΠ³ΠΎ ΠΈΡΡΠ»Π΅Π΄ΠΎΠ²Π°ΡΠ΅Π»ΡΡΠΊΠΎΠ³ΠΎ ΡΠ΅Π½ΡΡΠ° ΠΏΡΠΈΡ
ΠΈΠ°ΡΡΠΈΠΈ ΠΈ Π½Π΅Π²ΡΠΎΠ»ΠΎΠ³ΠΈΠΈ ΠΈΠΌΠ΅Π½ΠΈ Π. Π. ΠΠ΅Ρ
ΡΠ΅ΡΠ΅Π²Π°. ΠΠ½ΠΊΠ΅ΡΠ° Π±ΡΠ»Π° ΡΠΎΡΡΠ°Π²Π»Π΅Π½Π° Π½Π° ΠΏΠ»Π°ΡΡΠΎΡΠΌΠ΅ Google Forms. Π£ΡΠ°ΡΡΠΈΠ΅ Π² ΠΎΠ½Π»Π°ΠΈΜΠ½βΠΎΠΏΡΠΎΡΠ΅ β Π΄ΠΎΠ±ΡΠΎΠ²ΠΎΠ»ΡΠ½ΠΎΠ΅. ΠΠΎΠ»ΠΈΡΠ΅ΡΡΠ²ΠΎ ΡΠ΅ΡΠΏΠΎΠ½Π΄Π΅Π½ΡΠΎΠ² ΡΠΎΡΡΠ°Π²ΠΈΠ»ΠΎ 663 ΡΠ΅Π»ΠΎΠ²Π΅ΠΊ. Π Π΅Π·ΡΠ»ΡΡΠ°ΡΡ ΠΈ ΠΎΠ±ΡΡΠΆΠ΄Π΅Π½ΠΈΠ΅. Π ΠΏΡΠΎΡΠ΅ΡΡΠ΅ ΠΈΡΡΠ»Π΅Π΄ΠΎΠ²Π°Π½ΠΈΡ ΡΡΡΠ°Π½ΠΎΠ²Π»Π΅Π½Π° Π²ΡΡΠΎΠΊΠ°Ρ ΡΡΠ΅ΠΏΠ΅Π½Ρ ΡΠΌΠΎΡΠΈΠΎΠ½Π°Π»ΡΠ½ΠΎΠ³ΠΎ Π²ΡΠ³ΠΎΡΠ°Π½ΠΈΡ ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΠΎΠ². ΠΡΠΈ Ρ
Π°ΡΠ°ΠΊΡΠ΅ΡΠΈΡΡΠΈΠΊΠ΅ ΡΠ°Π·Π½ΡΡ
ΡΡΠΎΡΠΎΠ½ ΡΠΌΠΎΡΠΈΠΎΠ½Π°Π»ΡΠ½ΠΎΠ³ΠΎ Π²ΡΠ³ΠΎΡΠ°Π½ΠΈΡ ΠΎΡΠΌΠ΅ΡΠ΅Π½ΠΎ, ΡΡΠΎ Π² Π±ΠΎΠ»ΡΡΠ΅ΠΈΜ ΡΡΠ΅ΠΏΠ΅Π½ΠΈ ΡΡΡΠ°Π΄Π°Π»ΠΎ ΠΎΡΠΎΠ·Π½Π°Π½ΠΈΠ΅ ΡΠ²ΠΎΠ΅ΠΈΜ ΠΊΠΎΠΌΠΏΠ΅ΡΠ΅Π½ΡΠ½ΠΎΡΡΠΈ ΠΈ ΠΏΡΠΎΡΠ΅ΡΡΠΈΠΎΠ½Π°Π»ΠΈΠ·ΠΌΠ°, ΡΡΠΎ ΡΠ²ΠΈΠ΄Π΅ΡΠ΅Π»ΡΡΡΠ²ΠΎΠ²Π°Π»ΠΎ ΠΎ Π·Π½Π°ΡΠΈΡΠ΅Π»ΡΠ½ΠΎΠΈΜ ΡΠ΅Π΄ΡΠΊΡΠΈΠΈ ΠΏΡΠΎΡΠ΅ΡΡΠΈΠΎΠ½Π°Π»ΡΠ½ΡΡ
ΠΊΠΎΠΌΠΏΠ΅ΡΠ΅Π½ΡΠΈΠΈΜ. Π’Π°ΠΊΠΆΠ΅ ΠΈΠΌΠ΅Π»ΠΈ ΠΌΠ΅ΡΡΠΎ ΠΏΡΠΈΠ·Π½Π°ΠΊΠΈ ΡΠΌΠΎΡΠΈΠΎΠ½Π°Π»ΡΠ½ΠΎΠ³ΠΎ ΠΈΡΡΠΎΡΠ΅Π½ΠΈΡ, ΠΏΡΠΎΡΠ²Π»ΡΡΡΠΈΠ΅ΡΡ Π² ΠΎΡΡΡΠ΅Π½ΠΈΠΈ ΡΡΡΠ°Π»ΠΎΡΡΠΈ ΠΈ Π½Π΅Π΄ΠΎΡΡΠ°ΡΠΊΠ° ΡΠΌΠΎΡΠΈΠΎΠ½Π°Π»ΡΠ½ΡΡ
ΡΠ΅ΡΡΡΡΠΎΠ². ΠΡΡΠΏΠΏΠ°ΠΌΠΈ Ρ Π½Π°ΠΈΠ±ΠΎΠ»Π΅Π΅ Π½Π΅ΠΊΠΎΠ½ΡΡΡΡΠΊΡΠΈΠ²Π½ΡΠΌΠΈ Π°Π»Π³ΠΎΡΠΈΡΠΌΠ°ΠΌΠΈ ΡΠ΅Π°Π³ΠΈΡΠΎΠ²Π°Π½ΠΈΡ Π½Π° ΡΡΡΠ΅ΡΡΠΎΠ²ΡΠ΅ ΡΠ°ΠΊΡΠΎΡΡ Π² ΡΡΠ»ΠΎΠ²ΠΈΡΡ
ΠΏΠ°Π½Π΄Π΅ΠΌΠΈΠΈ COVIDβ19 ΠΈ, ΡΠΎΠΎΡΠ²Π΅ΡΡΡΠ²Π΅Π½Π½ΠΎ, Ρ Π²ΡΡΠΎΠΊΠΈΠΌ ΡΠΈΡΠΊΠΎΠΌ ΡΠΌΠΎΡΠΈΠΎΠ½Π°Π»ΡΠ½ΠΎΠ³ΠΎ Π²ΡΠ³ΠΎΡΠ°Π½ΠΈΡ ΡΡΠ°Π»ΠΈ ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΠΈ: 1) Π½Π΅ΠΌΠ΅Π΄ΠΈΡΠΈΠ½ΡΠΊΠΈΡ
ΡΠΏΠ΅ΡΠΈΠ°Π»ΡΠ½ΠΎΡΡΠ΅ΠΈΜ; 2) ΠΆΠ΅Π½ΡΠΊΠΎΠ³ΠΎ ΠΏΠΎΠ»Π°; 3) ΡΠΎ ΡΡΠ°ΠΆΠ΅ΠΌ ΡΠ°Π±ΠΎΡΡ Π΄ΠΎ 5 Π»Π΅Ρ. ΠΠ°ΠΊΠ»ΡΡΠ΅Π½ΠΈΠ΅. ΠΠΎ ΠΈΡΠΎΠ³Π°ΠΌ ΠΏΡΠΎΠ²Π΅Π΄Π΅Π½Π½ΠΎΠ³ΠΎ ΠΈΡΡΠ»Π΅Π΄ΠΎΠ²Π°Π½ΠΈΡ ΠΏΠΎΠ»ΡΡΠ΅Π½Ρ Π°ΠΊΡΡΠ°Π»ΡΠ½ΡΠ΅ Π΄Π°Π½Π½ΡΠ΅ ΠΎ ΠΏΡΠΈΡ
ΠΎΡΠΌΠΎΡΠΈΠΎΠ½Π°Π»ΡΠ½ΠΎΠΌ ΡΠΎΡΡΠΎΡΠ½ΠΈΠΈ ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΠΎΠ² ΠΌΠ΅Π΄ΠΈΡΠΈΠ½ΡΠΊΠΈΡ
ΠΎΡΠ³Π°Π½ΠΈΠ·Π°ΡΠΈΠΈΜ Π²ΠΎ Π²ΡΠ΅ΠΌΡ ΠΏΠ°Π½Π΄Π΅ΠΌΠΈΠΈ COVIDβ19, ΠΎΠΏΡΠ΅Π΄Π΅Π»Π΅Π½Ρ ΠΏΠΎΡΠ΅Π½ΡΠΈΠ°Π»ΡΠ½ΡΠ΅ Π³ΡΡΠΏΠΏΡ ΡΠΈΡΠΊΠ° ΠΏΠΎ ΡΠΎΡΠΌΠΈΡΠΎΠ²Π°Π½ΠΈΡ ΡΠΈΠ½Π΄ΡΠΎΠΌΠ° ΡΠΌΠΎΡΠΈΠΎΠ½Π°Π»ΡΠ½ΠΎΠ³ΠΎ Π²ΡΠ³ΠΎΡΠ°Π½ΠΈΡ, ΡΡΠ΅Π±ΡΡΡΠΈΠ΅ Π² ΠΏΠ΅ΡΠ²ΡΡ ΠΎΡΠ΅ΡΠ΅Π΄Ρ ΡΠΏΠ΅ΡΠΈΠ°Π»ΠΈΠ·ΠΈΡΠΎΠ²Π°Π½Π½ΠΎΠΈΜ ΠΏΡΠΈΡ
ΠΎΠ»ΠΎΠ³ΠΈΡΠ΅ΡΠΊΠΎΠΈΜ ΠΏΠΎΠΌΠΎΡΠΈ ΠΈ ΠΏΠΎΠ΄Π΄Π΅ΡΠΆΠΊΠΈ