Critical governance concerns of Thailand e-government procurement

This study aims at identifying the critical governance issues of e-government procurement auction. A survey approach was conducted with Thai government officers who are involved in e-government procurement. Data is collected from at least two respondents from purchasing personnel. At least one of the respondents is in a managerial position. The results show that there are five concerns that have major roles in e-government procurement governance: strict procurement process, public officer, political official, vendor, and policy and regulation requirements. E-government procurement adoption indicates the moderate level of good governance in terms of procurement effectiveness, lower collusion among vendor, transparency, and law enforcement

Tacit Knowledge Sharing for Good Governance of E-Government Procurement

The study aims to study the explicit and tacit knowledge of good governance electronic government procurement with the e-Auction approach. The qualitative in-depth interview was conducted with government officers who have experiences in e-procurement. The research found that e-procurement process, both administrative and operation level of government officers, vendors or suppliers, and politicians played major roles in creating good governance in e-government procurement

Relationship Quality through Social Network: A Confirmatory Factor Analysis

This research aims to confirm the components of relationship quality of social network. The online survey was conducted with Thai Facebook users. The result confirms that the components of relationship quality of social network consist of trust in social network service providers, trust in social network users, commitment, conflict reduction, and satisfaction of social network usage

Measuring ERP Implementation Success with a Balanced Scorecard

The study develops a model for large scale ERP implementation success with the balanced scorecard indicators. Large scale ERP implementation success factors consist of project management competence, knowledge sharing, ERP system quality, understanding, user involvement, business process re-engineering, top management support, organization readiness. Business process re-engineering is the most important factor for achieving the ERP implementation success. It has the significant impact on enhancing organization learning, improving the business process, enhancing employee satisfaction, and obtaining financial benefits. Project management competence is essential to enhance employee satisfaction and financial benefit. Knowledge sharing has the positive impact on learning and financial benefits to the organization. The ERP system quality has a significant effect on improving the internal process of business and enhancing employee satisfaction. Surprisingly, top management support of large-scale ERP project is not related to achieve organization learning and financial benefits

Electronic Government Service Acceptance: the E-Gov-Sam Aspect of the E-Revenue System

Electronic services are important in government to citizen electronic commerce; however, little is known about electronic government service acceptance model (E-GOV-SAM model). This research aims to develop the determinants of E-GOV-SAM model in the context of e-revenue. The empirical survey results from personal income tax payers show that electronic government service quality has positive impact on building trust and intention to use egovernment service. Results indicate that risks adversely affect trust and intention to adopt egovernment service. Adoption influence has no impact on building trust but does have an impact on the intention to use

The Multi-Channel E-Service Quality for Thai Electronic Tourism

This research identifies the multi-channel electronic service quality of Thai e-tourism including various online channels such as websites, social networks, smartphones, and Internet of Things, and their impact on cognitive image. The analysis of the factors of electronic tourism based on the survey from Thai and foreign tourists, the service quality of multichannel E-tourism consists of 8 factors: tangibility, responsiveness, reliability, trust, accessibility, ease of use, real time IoT, and security. The results of the study showed that the tourists considered the service quality via the Internet of Things technology important because of immediate responsiveness through devices and applications which can create cognitive and affective image

Blockchain Technology Acceptance in Electronic Medical Record System

Blockchain Technology is the advance information technology in medical sector that need secure data sharing among related parties in the network. The investigating factors have impacts on electronic medical record Blockchain technology adoption. Online questionnaire was developed from literature with performance expectation, trust, and risk concepts. Online survey sent to patients and medical personnel. The feedback respondents were 149. The research results showed that the most influential factor affecting the acceptance is performance expectation which includes the recognition of technological benefits and relative advantages. Trust factor has impact on acceptance and low risk has positive impact of the Blockchain technolog