Innovativeness in Thai family SMEs: An exploratory case study

Over the past decade, academic research has revealed innovativeness to be one of the core components effecting SME performance. This research aims to study the linkage between innovativeness and “familiness” in family SMEs. The paper employs a qualitative approach and exploratory case studies, in collecting data on three categories of firms manufacturing, trading and servicing companies in order to identify how “familiness” effects the innovativeness of their family SMEs. To identify how “familiness” either accelerates or decelerates innovativeness in family SMEs, we adopted the F-PEC scale as a tool to study the connection between family and business values and also the impact of family commitments to the company. We found that power, experience and culture accelerate innovativeness in family SMEs. The paper illustrates the important role of family in firm innovativeness and how this can bring competitive advantage and success to family SMEs

Cloud accounting adoption in Thai SMEs amid the COVID-19 pandemic: An explanatory case study

The COVID-19 pandemic has altered the way small and medium-sized businesses (SMEs) function. To maintain business efficiency and reduce operating costs in the context of the constraints imposed by the pandemic, SMEs have been forced to embrace new digital technologies. Cloud accounting is becoming an increasingly important business operating tool for SMEs. By adopting cloud-based accounting, SMEs can become more efficient, financially organized, and flexible. This study aims to investigate the factors that have a pervasive influence on cloud accounting adoption among SMEs in Thailand, following the pandemic's effects. This study integrates three technology adoption theories-the Technology-Organization-Environment framework, Diffusion of Innovation theory, and Institutional Theory-and studies them alongside SMEs' unique characteristics. The research employs a qualitative case study method and triangulated sources of evidence. The findings provide important implications for the research community, policymakers, cloud accounting vendors, and SME owners aiming to formulate better approaches to cloud accounting adoption after the pandemic. The results suggest that vendors should focus on SMEs' particular characteristics and needs. By contrast, SMEs should determine the organizational fit of the cloud accounting platform and integrate cloud accounting with other aspects of their operations